Service was very convenient and efficient

Alamo makes car rental very convenient. The self-service pickup is very quick. During the ten-plus days of using the car, I scratched the left bumper and the trunk in two small places. When returning the car, I informed the staff, who told us it was not a big deal. The return process was also very straightforward; they just took a quick look at the car, and we were done.

Returning the car was fast, but the provided return address couldn't be found using Google Maps or other maps commonly used in the US. It would direct you to another address 3-4 kilometers away.

Very good, no need to queue. You can complete everything on self-service machines and then choose a car in the parking lot. I will rent from ALAMO again next time, great value for money!

1) Overall good experience 2) I was charged for tolls that I have yet to receive an itemized breakdown.

Booking process was smooth, but the price drop protector didn't work again.