No Chinese service

The company is pretty good, with warm and convenient service. However, during this rental, the counter staff kept insisting on adding insurance, saying that the previously included insurance did not cover crashes. Thinking of many people's complaints, I insisted on not buying, and found out it was the right choice.

Communication was not smooth enough, the replacement car was not as good as the original one, and I had no choice, so it was quite confusing.

Clean and organized

Easy return, quick pickup, had to queue for paperwork