The staff at the rental office were very nice. They didn't push any insurance sales. They just checked my documents and reservation and processed everything.

Fast and convenient

At Los Angeles Airport, you need to take the Alamo shuttle bus, which takes about ten minutes. The process went smoothly, although immigration took a bit longer. The car rental procedure was easy and you could choose from cars in the same category. Luckily, after some deliberation, we chose a GMC SUV instead of the originally booked Grand Cherokee. Returning the car in Salt Lake City was super convenient. Follow the Rental Car Return signs at the airport, park the car, and an employee will scan the vehicle with a handheld device, and that's it!

Renting and returning the car with Alamo was very convenient. The procedures were simple, there were many vehicles to choose from, and the condition of the car was excellent. A very good car rental experience.

Car was clean but had an ingrained smell of marijuana that we couldn’t get rid of.

Pricing was excellent.