This was my first time renting a car abroad through QEEQ (specifically near Los Angeles Airport, as there are no car rental agencies within the airport). The process was quite smooth. There are car rental shuttle buses at the airport that provide free transport to the rental agencies (make sure to get on the right shuttle for your agency). The frequency is high with shuttles every few minutes. ALAMO is one of the larger rental agencies. During the check-in process, they asked if I wanted additional insurance such as collision damage and passenger insurance. I opted only for third-party liability insurance with a coverage of 1 million dollars. There are three fuel return options: 1) Prepay for a full tank and return the car empty, which is the cheapest per gallon but only worth it if you return it empty; 2) Have the rental agency refuel upon return, which is the most expensive per gallon; 3) Return the car with a full tank, which is what I chose.

Good

Excellent

- the car had a scratch - the front windshield water pump was not working (I discovered that later when I thought there was no water so I added water but still it didn’t work)

- I was supposed to have lid an insurance if the tank was not returned full but when I picked it up at the Alamo Counter they said that I needed to return it with a full tank