No excessive promotion of additional insurance.

Very good

The process was simple and convenient. However, I am quite upset about the inexplicable $30 fuel charge when I returned the car at San Francisco airport, especially since I refueled before returning it.

I booked a Jeep Grand Cherokee, but the parking lot didn’t have any and the other comparable models weren’t appealing. Even though I can accept other models of the same level, the selected one was the most attractive at the time of booking. Most SUVs don't have a luggage cover, so if you leave luggage in the car in outdoor parking for extended periods, the risk is higher in certain areas. The car rental companies I previously booked all provided a luggage cover.