There was a significant queue.

The self-service machine stopped working after 6 minutes, requiring us to re-enter some information. The queue for manual service was also slow, so we still recommend using the self-service machine for filling out rental car information.

Self-service process is very fast

Picking up and returning the car were both very convenient, as the location is around the airport. Great service and friendly staff, thumbs up!

The airport shuttle bus takes you directly to the location, which is very convenient. The store has many self-service machines for picking up the car, making the process very easy without long lines. You print out a slip, and a dedicated counter will handle the process. They don't constantly push insurance, and the staff is very friendly.