Simple process, enthusiastic service.

Alamo charged mandatory fees without explanation.

We originally booked a Toyota RAV4, for 4 people and 3 suitcases. In reality, we had 4 people and 5 suitcases, so we upgraded to a Nissan Pathfinder. The luggage space was still insufficient, and we had to fold down the last row of seats to solve the issue. Fortunately, there were only 4 of us. The upgrade also added windshield insurance, which we accidentally accepted and ended up spending an extra thirty dollars. The car’s condition was excellent, no complaints.

Renting and returning the car with Alamo was very convenient. The procedures were simple, there were many vehicles to choose from, and the condition of the car was excellent. A very good car rental experience.

Overall good, but the confirmed car model was not available.