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Live chat Email us Service Code: 4429480125
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Reviewed: Fri, Aug 5, 2016
About Alamo: 4.0 /10
Clearly selected a mid-to-large SUV on the website (more expensive) but was given the option of a compact city SUV (listed at a lower price) upon arrival in the US. The time spent waiting for and choosing the car was included in the rental period. Despite this, I managed to choose a newer car (with lower mileage), but ended up paying extra for a higher-grade vehicle and wasted 40 minutes waiting for it.

Relevant Reviews on Alamo Los Angeles International Airport

Madge Walter

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Reviewed: Thu, Oct 5, 2017
About Alamo: 10.0 /10
The customer service guy was really responsible. He first asked if we were safe, then started the troubleshooting. He followed the instructions to check if the issue could be resolved, and when it didn't work, he arranged a tow truck. He also offered us a hotel if we preferred. We chose to stay with the vehicle. His English was not perfect, but he tried his best to make sure I understood. His name might have been Matt or Mike...
About QEEQ: 10.0 /10

Joshua Stone

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Reviewed: Sat, Apr 22, 2017
About Alamo: 6.0 /10
The Chinese support staff was very good Bought insurance but didn't know how to deal with a flat tire Still haven't received a response
About QEEQ: 10.0 /10

Kerwin Alice

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Reviewed: Fri, Aug 25, 2017
About Alamo: 10.0 /10
Quick Rental Process
About QEEQ: 10.0 /10

Cornelia Elizabeth

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Reviewed: Wed, Aug 5, 2015
About Alamo: 10.0 /10
Service was good. Our car had an air conditioning issue, so we swapped the car at a nearby location. The cost was recalculated after an appeal at the rental location.

I.Ch

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Intermediate | Hyundai Elantra or similar
Reviewed: Tue, Jun 14, 2022
“Good car”
About Alamo: 8.0 /10
Good
About QEEQ: 9.0 /10
No have
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