I really like Alamo's service, fully self-service.

The service from the Americans was fine, but the waiting time for the car was a bit long. The car model specified in the app doesn't really match the one you get at the store. The store assigns cars based on their class, not the model. So, I booked a Chrysler 300C but ended up with a Premium Car category, with three or four options but not the model I wanted. I eventually got a Mustang. The app didn't provide the car I wanted, which is frustrating!

I picked up the car at the counter, and the staff kept trying to sell me additional services. Fortunately, I couldn’t understand him!

The waiting time in line was too long, everything else was fine.

Si tuvimos que esperar porque no había disponibles !! Lo trajeron aún mojado porque lo estaban lavando! El auto tenía un ruido en la caja de cambios ! Nos extrañó porque el Kilometraje no era de un auto viejo!

Muy buena !!