Everything is self-service. When I asked how to install the rented car seat, they said they couldn't explain due to legal risks. You have to solve everything by yourself. Staff will only tell you where to pick up.

Both pick-up and drop-off were very convenient, with self-service options available. The only drawback was that the vehicle category included the Jeep Grand Cherokee, which was available on-site, but Alamo required an extra fee to rent it. After contacting QEEQ, they explained that there are versions with and without GPS, and we had rented the non-GPS version. However, this was not clearly stated in the link. This was very frustrating.

The efficiency is very low, and information gets lost frequently. Every time it moves to the next step, all the information gets lost, and I have to explain it again and again.

Except for a minor issue with the rental, everything else was great, especially returning the car, which was super convenient and quick!

Not as enthusiastic as before, constantly recommended more expensive cars and made us buy additional insurance