I booked a Jeep Grand Cherokee, but they gave me a selection of very poor SUVs. In the end, I could only choose a Mitsubishi Outlander, an SUV that costs less than 200,000 RMB in China and has very poor power. I paid a lot extra to choose a Grand Cherokee. If cheap and expensive cars are treated the same, then why differentiate them during booking??? Very unreasonable.

It was very convenient to get the shuttle bus at Los Angeles airport. The driver was very polite and helped with the luggage. The rental company operated in an orderly manner. No aggressive insurance upselling encountered.

Pickup and drop-off were convenient and fast, service was good.

Big company, excellent service

Very convenient. Just bring your printed order and necessary documents to easily pick up the car. The downside is the waiting time can be a bit long, and the car model you selected might not be available, prompting them to suggest higher-grade options for an extra cost.