There were a lot of people in line, but you can use the self-service kiosk.

Very good, the car was quite new, and you can choose a similar car yourself.

A very convenient and comprehensive company with many employees assisting customers in the lobby.

The airport shuttle bus takes you directly to the location, which is very convenient. The store has many self-service machines for picking up the car, making the process very easy without long lines. You print out a slip, and a dedicated counter will handle the process. They don't constantly push insurance, and the staff is very friendly.

We chose a service at the store that allows returning the car without a full tank, which saves time. However, we found out that the remaining fuel is non-refundable. We can accept this, but it would be better if it was mentioned online.