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Live chat Email us Service Code: 6857687125
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Reviewed: Wed, Nov 11, 2015
About Alamo: 6.0 /10
The service is average, and there is no Chinese support. I showed my U.S. driver's license but was told I had to use my Chinese driver's license, which I didn't understand. The vehicle was in poor condition, with a low mileage but constant strange noises, and a warning light remained on, making me uneasy. There was no service in the car pick-up area, and it took me a long time to find the car, which was inconvenient. I previously rented from Avis, and their service was better than Alamo's in many aspects. Today, I was also charged a $40 fine, of which $13 was Alamo's service fee.

Relevant Reviews on Alamo Los Angeles International Airport

Alberta Job

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Reviewed: Tue, Oct 9, 2018
About Alamo: 10.0 /10
Excellent
About QEEQ: 10.0 /10

Colby

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Reviewed: Wed, Oct 11, 2017
About Alamo: 8.0 /10
No comments.

Ted Margery

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Reviewed: Fri, Feb 10, 2017
About Alamo: 10.0 /10
Fast, friendly, and the vehicle was new and in good condition. However, the agreed-upon vehicle was not available. This is an issue with QEEQ.

William Piers

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Reviewed: Wed, Oct 18, 2017
About Alamo: 8.0 /10
Alamo's shuttle bus was available not far from the airport, and it took about 15 minutes to reach the car lot. We queued up to complete the car rental procedures. At the counter, there was a dark-skinned man who looked like he might be Mexican. After verifying the documents, he asked if we wanted to buy insurance. Since we had already purchased full coverage when booking the car, we refused. He then claimed that the car we reserved was no longer available and recommended another car that would cost an additional $100 per day. We saw several Chevrolet Suburban SUVs, the type we reserved, parked in the lot, which made it clear that he was being difficult on purpose. After some arguments and taking photos of the cars in the lot, he reluctantly processed our rental.
About QEEQ: 10.0 /10

Salome Wheeler

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Reviewed: Tue, Jun 9, 2015
About Alamo: 10.0 /10
The machine input the wrong birth date and couldn't be changed. Had to go to the counter. Hope it can be fixed.
About QEEQ: 8.0 /10

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