Excellent, will choose again next time.

Pretty good.

The service from Alamo was very average, possibly because it's cheap. They don't accept UnionPay cards and there is no Chinese service. There were many people in line and few staff. I clearly chose a large SUV, but upon arrival, I was told I could only rent a small SUV. I originally wanted to rent a Grand Cherokee. I'm not sure whether this was an issue with Zuzuche or ALAMO. Overall, the service experience was really poor!!

It's my second time renting from Alamo. I just asked if I needed a GPS, signed the contract, and picked up the car.

Very long queue, had to wait a long time. Luckily, there were self-service machines available. The car model didn't match the one in the order at all. It seems like orders made through the agency with discounted prices receive this kind of treatment.