No Chinese translation. The staff were telling lies, and the content they asked you to sign was very different from what they said.

When we arrived, we were not allowed to pick up the Grand Cherokee. We were only given a choice between a lower-class Jeep model or another SUV. Very frustrating. Not sure if it's the fault of the rental company or Alamo. People picking up cars at the same time had the same issue.

Convenient, fast service, and they even provided a business car to take us to a nearby hotel.

1) Overall good experience 2) I was charged for tolls that I have yet to receive an itemized breakdown.

Booking process was smooth, but the price drop protector didn't work again.

everything was perfect but you need to wait until finishing the car procedure in pick up the car

nothing