Had an accident and ended up paying 2000. Driving in Mexico requires caution.

This was my first time driving in the USA. Initially, I chose an English website but was worried about communication problems, so I switched to QEEQ. The experience was excellent; everything went well, and there was free GPS. The only downside was that QEEQ couldn't assist us with getting a better price when we upgraded the car mid-trip. I hope QEEQ can offer better deals for mid-trip upgrades in the future.

Overall, it's quite convenient, and the procedures are not very complicated. However, I intended to use the self-service machines in the lobby, but both times at the final step, it said I needed to go to the counter, wasting a lot of time. The self-service machines are also quite slow and require a lot of input, making it cumbersome.

This rental experience was excellent. Drove 5500 kilometers without any issues. Vehicle exchange took only 1 minute. Amazing!

The car was received with a lot of scratch marks and the personel in attendance didn't seem to care. Took photos myself for future reference. On my way to the hotel after a 26 hour trip I realized that the car were only half full. Again took photos for my reference. Received an additional bill of $141,67 after my trip which are unexplained and cannot be for gas alone. Await reply. Very average experience and will think twice before using Alamo again.