Everything was pretty good.

Convenient, fast. Great car rental experience

Pretty good.

You can handle the paperwork at the counter in the hall, or use the self-service machines if you have a reservation. They don't push you to buy insurance. After completing the formalities, go directly to the parking lot to pick up a car. The lot is divided into compact, midsize, fullsize, and SUV. Just go to the section of the size you rented and pick one. The keys are already in the cars. Drive your chosen car to the exit, and the staff will scan the contract and the car's barcode, and you're all set. The staff are very enthusiastic.

The service was great! Plenty of cars! However, I did not get the Grand Cherokee I reserved. Clearly, it was available but they didn't give it to me! This is really unacceptable.