There were some minor issues at the time of pickup. The reserved Grand Cherokee was not provided; the staff mentioned that in the US, the Grand Cherokee comes with navigation, and we needed to pay to upgrade. The models offered were all compact SUVs, which did not match my reservation. After some back and forth, a staff member kindly brought us a Grand Cherokee, ensuring a smooth, safe, and comfortable trip in the US.

After arriving at Los Angeles Airport, we waited for the shuttle bus to the rental office. The driver even helped with the luggage. It took about ten minutes, very convenient.

Pretty good, their prices are mid-range.

A very convenient and comprehensive company with many employees assisting customers in the lobby.