Self-service machine for car pick-up, multiple languages available, no hard selling!

The Los Angeles airport branch is generally acceptable. Be prepared to use a Japanese car as a replacement if the Grand Cherokee is frequently unavailable.

Excellent car rental experience, everything was done in just ten minutes.

I always rent from Alamo, many times now! They are very good, with cheap prices and no issues. The only dissatisfaction is that every time I book a Jeep Grand Cherokee model, I've never once received it. This time, I saw one parked and wanted to take it, but the staff said I'd have to pay extra! I don't know if it's a problem with the rental platform or Alamo, but if you can't get this model at the listed price, don't mislead us. Booking a Grand Cherokee, only to be offered a Jeep Compass, is not the same class of vehicle! Very dissatisfied. Ended up with a Dodge Journey SUV.

The process of getting the car was pretty good. However I don’t understand why I had to purchase the personal liability insurance which costs me another 100 Plus usd . The staff explained that it was compulsory and that the police would require it or something like that. If it is compulsory why don’t u all include it in the price so that we can Budget or review this before we book.

See above comments about the personal liability insurane