Additional insurance was added without asking me. I didn’t pay attention at the time and my English isn’t good.

I am very satisfied with the condition of the car. It was a new vehicle with only 10,000 kilometers, very clean and easy to drive. Returning the car was also very convenient. However, I'm a bit disappointed with one of the staff members, an American lady, who recommended an upgrade to a different model. After we declined, she became impatient and had a poor attitude. Additionally, the wait time was a bit long, probably due to the peak season in July. I'm not sure if the Jeep Cherokee we got is of the same class as the Santa Fe we had originally booked.

I picked up the car at the counter, and the staff kept trying to sell me additional services. Fortunately, I couldn’t understand him!

great alamo

Like: New Car, fast return
Dislike: Pickup was slower than expected , 20-30 minute wait in line