If it's not self-service pickup, the staff will try to sell insurance and have a bad attitude if you refuse to buy.

Excellent service, affordable prices, and outstanding customer support comparable to the best car rental companies without any sales pitches. The pickup and return process was extremely quick.

Everything went perfect, no picku-up lines, counter staff friendly, drop-off in less than 2 minutes

Very good and reliable serice with unbeatable prices

The process of getting the car was pretty good. However I don’t understand why I had to purchase the personal liability insurance which costs me another 100 Plus usd . The staff explained that it was compulsory and that the police would require it or something like that. If it is compulsory why don’t u all include it in the price so that we can Budget or review this before we book.

Our flight arrived on time and we had a very small wait for the transport bus at LAX to take us to the rental area. We were processed quickly and given our choice of cars which is one of the main reasons we have chosen Alamo for our past few trips. Everything was explained well and we were on our way within a few minutes.

Booking was straight forward and easy. The price didn't change and to be honest I didn't bother comparing so don't know if that worked. Simple to use.