Alamo at LAX was great. They had a lot of new cars. Considering our large group, they recommended a 5.3L Ford SUV. It was perfect because we had a lot of shopping bags. Excellent car rental experience!

The rental store near Los Angeles Airport is a few kilometers from the airport. If there is no traffic, it takes just a few minutes to get there. We encountered peak traffic and it took us over ten minutes to get there. We arrived at 9 PM with over ten people in line, and it took about half an hour before it was our turn. The car rental process was completed in about ten minutes, with no upselling or hidden charges. You can choose between different brands within the same class when picking up the car in the parking lot. We opted for a Hyundai Santa Fe, which was larger than the originally booked RAV4. Returning the car was almost hassle-free; simply drive to the designated location, hand over the key, take the receipt, unload your luggage, and you're good to go. It was very convenient! Next time I am in the USA, I will definitely choose ALAMO for car rental again.

We chose a service at the store that allows returning the car without a full tank, which saves time. However, we found out that the remaining fuel is non-refundable. We can accept this, but it would be better if it was mentioned online.

Despite not being able to rent the car as my form of credit card was not accepted - the Alamo Staff were great - and did say i wasn't the first and last to be effected.

Worked well - and by far you provided the cheapest quotation