Picking up the car from Los Angeles airport is very convenient. The Alamo shuttle bus driver was very helpful, and the staff at the self-service car pickup area were also very nice.

Convenient, fast, and good vehicle condition.

This time we got a free upgrade. Originally we booked an economy car, but we ended up choosing from mid-range options like Camry and Chrysler. We went with the Chrysler 200, which was very comfortable with a large trunk.

Used the self-service, very convenient. The entire process was in Chinese, and there was no upselling. Just take the car by yourself, very convenient. When returning the car, the young man handled the procedures very quickly, and then at 11:30 PM, he even drove us back to the hotel. There were two of us, so we voluntarily gave a $4 tip as a thank you.

I rented a Jeep Grand Cherokee, but at pickup, only the Compass was available. When I asked the staff, they just said the Grand Cherokee was all rented out, and I had to choose from the available models.