Met expectation , easy return , car was brand new , satisfied

Took the shuttle bus to the store, a lot of people, took about 2 hours to complete the process. They seemed to push the insurance, and not doing my homework cost me over $100 for the GPS, which was painful. Booked a Grand Cherokee, but ended up with a Nissan mid-size SUV, which was quite disappointing.

They are irresponsible. I have been paying fines from violations in Europe last year, and they offer no help in handling them! I'm still using your services, and you think this is acceptable?

They only symbolically pushed the GPS option during pick-up, the rest was hard to understand. I went to the designated location to get the car. During return, they only checked the fuel gauge and took the keys.

Everything was good, except the counter staff didn't smile. Maybe it's because our English isn't very good. They were nice to foreign guests.

Very satisfied.