DRIVELINE RENTAL CAR RENTAL REVIEWS IN AUSTRALIA

Satisfied.

Very satisfied

Great service.

The store was hard to find, with only one staff member, and I had to wait a long time to get there. The procedure took a while. I had booked a Toyota but was given a Haval instead. The car's condition was not very good, and I got the car much later than the scheduled pickup time. When returning the car, they were overly concerned about the return time.

This is a scam company covered under Google that cheats customers out of their deposits. Everyone should avoid renting from them. My rating on Google: 1 star. They don't even have their own website.

The pickup staff were enthusiastic and provided excellent service.

Good overall.

Excellent!

The entire process of pick-up and drop-off was accompanied, with thorough explanations provided. There was assistance throughout both vehicle collection and return. The car was in excellent condition, free of any issues, and clean and tidy.

Easy to locate.

Very satisfied

Overall, this car rental company is fine. It would be great if their full insurance offered zero deductible options.

Extremely satisfied, the car was in excellent condition.

The staff were very friendly and responsive to all questions. However, there seemed to be some issues on the day, as the shuttle service for picking up the car was significantly delayed. Additionally, the driver was new and unfamiliar with the route, taking the wrong roads, which resulted in a 3-hour delay for the car pickup. When I returned the car to the store, I was told I could be shuttled to the airport as long as I returned the car on time. But later, when I called, they asked me to arrange my own transportation and send a photo of the receipt for reimbursement. However, I have not received the refund until now.

Very satisfied

Very satisfied.

The service attitude was great, and they were helpful in explaining some driving tips!

Company was not in-terminal as listed on the page and gave ridicoulus page long description how to get there without saying address, as of course addres was registered to be the airport, not their real adress which was 35 Doodle Street, Alexandria, NSW. I travelled many countries across all continents and this was so far my worst car rental experience in terms of picking up the car.

Qeeq jsut should work on correcting Driveline Renal description on their page to avoid future confusion for customers. Also when trying to help, qeeq was calling from weird phone numbers to help: USA, Bulgaria. Next time please just use email/whatsapp to avoid additional charges for customers.

Very satisfied!

Great service and responsive to questions.