US$ 31/day
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Rental Locations
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Last updated on: September 18, 2025
US$ 31/day
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36 Rental Locations
Pickup
Europcar operates from an off-airport location, a short drive from Melbourne Airport Terminals. Please take the shuttle bus provided by SkyPark, which features "SkyPark" branding on the front, side, and back. After collecting your luggage, call our office at +61 (0) 3 93306161 to arrange the shuttle bus pickup. If you're unable to get through via the phone line, proceed directly to the shuttle bus pickup point. On the arrivals level, exit through the main doors. For those not arriving at Melbourne Airport, please go directly to the station at 189D South Centre Road, Tullamarine Vic 3030.
Telephone
+61 (0) 3 93306161
9.8/10 Excellent
400+ ratings, 2 reviews
View details
Closed
Pickup
The rental office is located on the ground level of the ParkRoyal Hotel, opposite Terminals T1, T2, and T3, behind the large Melbourne sign. If you arrive at Terminal T4, make your way outside to Terminal T3 to cross the road . Please proceed to the office to complete your rental contract.
Telephone
0383129590 / +61 3 9338 4044
9.5/10 Excellent
2000+ ratings, 10 reviews
View details
Closed
Pickup
Virgin, Tiger, Jetstar, Rex, and International Flights 1. After collecting your luggage, phone our office on 1800 449 839 for a shuttle pickup. 2. Start from T3 and cross the first 2 crossings. 3. Turn left towards flag poles. 4. Cross next pedestrian crossing look for Hotels and Off Airport Parking shuttles Shelter. Qantas Flights 1. After collecting your luggage, phone our office on 1800 449 839 for a shuttle pickup. 2. Start from T1 and cross first 2 crossings. 3. Turn right towards flag poles. 4. Cross next pedestrian crossing look for Hotels and Off Airport Parking shuttles Shelter.
Telephone
+61393380183 / +611800273922
9.4/10 Excellent
2000+ ratings, 8 reviews
View details
Closed
Pickup
The rental office is located on the ground level of the ParkRoyal Hotel, opposite Terminals T1, T2, and T3, behind the large Melbourne sign. If you arrive at Terminal T4, make your way outside to Terminal T3 to cross the road . Please proceed to the office to complete your rental contract.
Telephone
+61392416800
9.1/10 Excellent
2000+ ratings, 6 reviews
View details
Closed
Pickup
Upon retrieving your luggage, you will receive an SMS notification on your mobile device containing a link to request the complimentary shuttle service from the car rental company. Alternatively, you may directly access the following portal to book your shuttle online: Shuttle Booking Portal: https://pickmeup.eccr.com.au/ Alternatively, please call for collection on 1800 474 258 and staff will advise instructions on where to wait for the shuttle. Last shuttle service will run 15 minutes prior to close.
Telephone
1800 028 881 / +61 7 5555 8900
9.1/10 Excellent
2000+ ratings, 6 reviews
View details
Closed
Pickup
Goldcar operates from an off-airport location, a short drive from Melbourne Airport Terminals. Please take the shuttle bus provided by SkyPark, which features "SkyPark" branding on the front, side, and back, along with "Goldcar" branding on both sides. After collecting your luggage, call our office at 03 9335 7650 to arrange the shuttle bus pickup. If you're unable to get through via the phone line, proceed directly to the shuttle bus pickup point. On the arrivals level, exit through the main doors. For those not arriving at Melbourne Airport, please go directly to the station at 189D South Centre Road, Tullamarine Vic 3030.
Telephone
+61393357650
9/10 Excellent
1000+ ratings, 4 reviews
View details
Closed
Pickup
[Terminal 1 - Qantas Arrivals Domestic Passenger] 1. Upon Arrival, exit through the one-way corridor exit doors. 2. After baggage pick up, call +61 0466581545 to arrange pickup. Then veer right, passing WHS Smith. On the right hand of WHS Smith, exit through the glass sliding doors and turn right. 3. Follow the sign “Hotel and Off Airport Parking Buses”. Continue straight towards the crosswalk. Cross one lane at the cross walk and turn right towards “Hotel and Off Airport Parking Buses”. 4. Continue around the bend and reach “”Hotel & off airport buses” (Brown sign). Please have your mobile turned on and keep an eye out for our shuttle bus. [Terminal 2 - International Passenger] 1. After clearing customs, call +61 0466581545 to arrange pick up and then veer right. Past the information booth and towards the exit doors next to Vodafone. Exit through the doors. 2. Once outside, turn right and continue straight towards the Crosswalk. Cross the lane only, towards “Hotel and Off Airport Parking Buses”. Continue Straight for approximately 50 meters. 3. There is a “Hotel & off airport buses” (brown sign). Please have your mobile turned on and keep an eye out for our shuttle bus. [Terminal 3 - Virgin & Rex Airlines Domestic Passenger] 1. Exit through glass doors and veer left. 2. After baggage pick up, call +61 0466581545 to arrange pickup, veering left, continue walking past bins. Exit through glass sliding doors. Once outside, please cross one lane of the crosswalk and veer to left continue straight for approximately 50 meters. 3. Continue go straight and wait under the brown sign “Hotel & off airport buses’. Please have your mobile turned on and keep an eye out for our shuttle bus. [Terminal 4 - Jetstar & Tiger Airlines Domestic Passenger] 1. Exit through the doors and veer right. 2. After baggage pick up, call +61 0466581545 to arrange pickup. Continue toward Escalator, veering left. Take escalator down to ground floor. 3. At the bottom of the escalator, pass the bollards then turn right. Exit through glass doors and turn left. Follow the up ramp for approximately 50 meters. 4. Follow signs to “Hotel and Off Airport Parking Buses”. Continue walking straight passing SkyBus and T3. Continue walking around the bend towards the crossway. 5. Cross one lane of the crossway and turn left. Reach “Groups & charters” Sign. Please have your mobile turned on and keep an eye out for our shuttle bus. Please note: +61 0466581545 is the phone number of the shuttle service provider. If you need to contact the store, please call: +61 131381
Telephone
+61 0466581545 / +61 131 381
8.9/10 Very good
1000+ ratings, 4 reviews
View details
Closed
Pickup
Customers at Melbourne airport get free transfers to Ace via airport parking shuttles during the operation hours. After you've collected your bags and cleared customers call Ace on 1800 62 04 08 (+613 9222 2595) to request pick-up, then proceed to the waiting area across from the International Terminal to Bus Zone M - Hotels and off airport to wait for the bus.
Telephone
+61383128400 / +61392222595,+61393397200
8.9/10 Very good
1000+ ratings, 6 reviews
View details
Closed
Pickup
Airport Terminal Instructions COUNTER: Budget office is located next to the front entrance of the ParkRoyal Hotel, across the road from the terminals. CARS: Located centrally approximately 50m from the Budget office. RETURNS: Take the returns lane (right hand lane) from Arrival Drive. Return location is the 2nd turn on the right, after the boom gate entry AFTER HOURS RETURNS: Available. Drop box is on the side of the Avis Preferred office, located in the domestic car park.
Telephone
+611300362848
8.9/10 Very good
1000+ ratings, 4 reviews
View details
Closed
Telephone
+611800620408
8.7/10 Very good
2000+ ratings, 5 reviews
View details
Closed
Pickup
Hello, we have received your booking confirmation. When you have collected your luggage and are ready for pick-up, please call or message 0402515555 or 0406155888. We will arrange a shuttle to pick you up. The pick-up location is in front of the ParkRoyal Hotel, near the one-minute public pick-up area. Please wait by sign 2C or 1D for pick-up. Thank you for your cooperation.
Telephone
+61402515555 / +61406155888
8.7/10 Very good
500+ ratings, 3 reviews
View details
Closed
Pickup
Pick-Up from Melbourne Airport: Once you have retrieved your luggage please contact us on +61 1300 303 941 to arrange shuttle pickup From T1 (QANTAS): Turn right, cross the first pedestrian crossing, and turn right again. The shuttle will pick you up at the Brown Bus Shelter. From T2 (INTERNATIONAL): Walk towards T1 on your left, cross the pedestrian crossing, then turn right to find the Brown Bus Shelter where the shuttle will arrive. From T3 (VIRGIN): After crossing the pedestrian crossing, look for the Crew Buses sign on your left. Walk past it and wait near the Brown Bus Shelter for the shuttle. From T4 (JETSTAR & REX): Head towards T3, cross the pedestrian crossing, and look for the Crew Buses sign on your left. Pass this sign and wait for the shuttle near the Brown Bus Shelter. Kind Regards,
Telephone
+61399687444 / +611300303941
8.7/10 Very good
300+ ratings, 1 reviews
View details
Closed
Pickup
Goldcar operates from an off-airport location, a short drive from Melbourne Airport Terminals. Please take the shuttle bus provided by SkyPark, which features "SkyPark" branding on the front, side, and back, along with "Goldcar" branding on both sides. After collecting your luggage, call our office at 03 9335 7650 to arrange the shuttle bus pickup. If you're unable to get through via the phone line, proceed directly to the shuttle bus pickup point. On the arrivals level, exit through the main doors. For those not arriving at Melbourne Airport, please go directly to the station at 189D South Centre Road, Tullamarine Vic 3030.
Telephone
+61393357650
8.7/10 Very good
600+ ratings, 1 reviews
View details
Closed
Pickup
Local Office Directions COUNTER: Avis office is located next to the front entrance of the ParkRoyal Hotel, across the road from the terminals. CARS: Located centrally approximately 50m from the Avis office. RETURNS: Take the returns lane (right hand lane) from Arrival Drive. Return location is the 2nd turn on the right, after the boom gate entry. AFTER HOURS RETURNS: Drop box is on the side of the Avis Preferred office, located in the domestic car park.
Telephone
+61136333 / +61450671334
8.6/10 Very good
3000+ ratings, 13 reviews
View details
Closed
Pickup
Shuttle Bus is available within business hours and up to 20 minutes prior to closing. Pick-up from Melbourne Location: After collecting your luggage please call 1300 729 230 (+61 3 6165 0838 for International customers) and press option 1 to request the shuttle bus service to our near-airport location during the location’s operating hours. From T1 (QANTAS): Turn right and cross 1 pedestrian crossing and turn right again, wait at the Brown Bus Shelter. From T2 (INTERNATIONAL): Proceed left towards T1, cross 1 pedestrian crossing and turn right, wait at the Brown Bus Shelter. From T3 (VIRGIN): Cross 1 pedestrian crossing, on your left there will be a sign that says Crew Buses. Please head past this sign and wait in the middle near the Brown Bus Shelter. From T4 (JETSTAR & REX): Proceed towards T3, cross 1 pedestrian crossing once you are at T3. On your left, there will be a sign that says Crew Buses. Please head past this sign and wait in the middle near the Brown Bus Shelter.
Telephone
+61 3 6165 0838 / +611300729230
8.5/10 Very good
100+ ratings, 0 reviews
View details
Closed
Pickup
The Rental office is located opposite the T1, T2 and T3 terminals. If you arrive at Terminal T4 you need to make your way to be outside Terminal T3 to proceed. We are on the ground floor of the multistory carpark opposite Terminals T1, T2, and T3. Proceed to our office to complete your rental contract. Our rental cars are parked nearby to the office.
Telephone
+61393302314
8.5/10 Very good
1000+ ratings, 3 reviews
View details
Closed
Pickup
The Rental office is located opposite the T1, T2 and T3 terminals. If you arrive at Terminal T4 you need to make your way to be outside Terminal T3 to proceed. We are on the ground floor of the multistory carpark opposite Terminals T1, T2, and T3. Proceed to our office to complete your rental contract. Our rental cars are parked nearby to the office.
Telephone
+61393302314
8.5/10 Very good
200+ ratings, 1 reviews
View details
Closed
Pickup
The rental office is located on the ground level of the ParkRoyal Hotel, opposite Terminals T1, T2, and T3, behind the large Melbourne sign. If you arrive at Terminal T4, make your way outside to Terminal T3 to cross the road . Please proceed to the office to complete your rental contract.
Telephone
+61383129590
8.5/10 Very good
300+ ratings, 1 reviews
View details
Closed
Pickup
After collecting your luggage, please call 83063000 for shuttle pick-up.
Telephone
+61383063000 / +61406316284,+61393295000
8.5/10 Very good
100+ ratings, 0 reviews
View details
Closed
Pickup
Please be sure to click and finish the online check-in before pickup time 24 hours with link: Otherwise you probably cannot pick up the vehicle. https://www.auzrentalcars.com/payment-details Once you have arrived at Melbourne Airport and collected your luggage, please call on + 61393304442 and a shuttle bus will pick you up and take you to the car. Please inform the operator on the phone that you are customer for Auz Rental Cars. The bus that will come to pick you up will have A1 Airport Parking written on it. The details of the Depot is: A1 Airport Parking 133-141 Western Ave, Westmeadows VIC 3049
Telephone
+ 61393304442 / +61-0406059448
8.5/10 Very good
100+ ratings, 0 reviews
View details
Closed
Pickup
The store is located 5 kilometers away from the Melbourne Airport. Once you have collected your luggage please call the branch for the shuttle bus to collect you. And you will be collected by a shuttle bus at the Jetport Airport Parking, a off airport parking lot. Please follow the sign to take the shuttle bus with signs of"JETPORT"and "Europcar" .
Telephone
+61 (0) 3 93306161 / +61 (03) 9999 2626
8.5/10 Very good
100+ ratings, 0 reviews
View details
Closed
Pickup
The rental office is located on the ground level of the ParkRoyal Hotel, opposite Terminals T1, T2, and T3, behind the large Melbourne sign. If you arrive at Terminal T4, make your way outside to Terminal T3 to cross the road . Please proceed to the office to complete your rental contract.
Telephone
+61392416800
8.5/10 Very good
100+ ratings, 0 reviews
View details
Closed
Pickup
Upon arrival at 7 Norwich Avenue, proceed through the front gate and enter through the front door. Our reception area is on the left, where our staff will welcome you.
Telephone
+61426753383
8.5/10 Very good
100+ ratings, 0 reviews
View details
Closed
Pickup
Upon collecting all your baggage, please call the shuttle bus at 0448415044 to confirm the pick-up location. We have 2 different pick-up points and our staff will provide guidance based on the airline you arrived with. If you have any inquiries before your pickup, please contact us via WeChat: YESAWAYCARRENTAL or WhatsApp: +852 6662 3138, email:cs@yesaway.com
Telephone
+610448415044
8.5/10 Very good
100+ ratings, 0 reviews
View details
Closed
Pickup
***For customers who booked the BASIC_1 product (without CDW, TP, or TPL), you must present a credit card insurance policy at pickup that explicitly includes these coverages. The rental company reserves the right to deny the rental without a right to a refund if this documentation is not provided. Please ensure you have this policy to avoid any issues.*** A deposit of 1000 AUD will be secured from your credit card. Unlimited mileage in Victoria Province. If driving out of Victoria Province, mileage limited to 220km / day. Once you have arrived at Melbourne Airport and collected your luggage and cleared by customs, please call on + 6138306 3000 and a shuttle bus will pick you up and take you to the car. Please inform the operator on the phone that you are customer for Auz Rental Cars (Flexways Melbourne). The bus that will come to pick you up will have Park and Fly Airport Parking written on it. You will have to return the vehicle back to Park and Fly Airport Parking and the shuttle bus will drop you back to Melbourne Airport. Please fuel up the vehicle in Tullamarine before returning and bring the fuel receipt with you to Park and Fly Airport Parking. Feel free to contact us if you need any help at +54 9 11 5259-9877 (Phone & Whatsapp) or +61 406 059 448 (Local Office). Thank you! Online Check In: https://www.flexways.com/web-checkin.php
Telephone
(+1) 3218215141
8.5/10 Very good
100+ ratings, 0 reviews
View details
Closed
Pickup
IF YOU ARE COMING FROM T1 QANTAS ARRIVALS, exit through the one-way corridor exit doors. After baggage pick up, call (03) 93304442 to arrange pickup. Then veer right passing WHS, exit through the glass sliding doors and turn right. Follow the sings to "Hotel and Off Airport Parking", then on the left side cross one lane at the Crosswalk and turn right towards "Hotel and Off Airport Parking Buses". When you reach brown sign saying "Hotel and Off Airport Buses, keep an eye out for our friendly A1 Airport Parking shuttle bus. IF YOU ARE COMING FROM T2, INTERNATIONAL ARRIVALS, after clearing customs, call (03) 93304442 to arrange pickup and then veer right. Continue straight past information booth, veer left towards the exit doors next to Codafone. Exit through the doors, cross one lane only and turn left towards "Hotel and Off Airport Parking buses".Cross one lane only and turn left towards "Hotel and Off Airport Parking Buses". Continue straight for 50 meters and when you reach brown sing saying "Hotel and Off Airport Parking Buses" keep an eye out for our friendly A1 Airport Parking shuttle bus. IF YOU ARE COMING FROM T3, VIRGIN and REX AIRLINES, exit through the glass doors and veer left. After baggage pickup, call (03) 93304442 to arrange pickup. Veering left, exit thorugh glass sliding doors. Once outside, veer left and cross one lane on the crosswalk, and veer left. Continue straight for 50 meters and when you reach brown sing saying "Hotel and Off Airport Buses, keep an eye out for our friendly A1 Airport Parking shuttle bus. IF YOU ARE COMING FROM T4, JETSTAR and TIGER AIRLINES, after baggage pick up, call (03) 93304442 to arrange pickup. Continue towards escalator veering left and take excalator down to ground floor. At the bottom of the escalator, pass the bollards and then turn right. Exit through glass doors and turn left. Follow sings to "Hotel and Off Airport Parking Buses", continue walking pass SkyBus and T3, arround the bend towards the crossway. Cross one lane only and turn left. Reach "Groups and Charters" sign and keep an eye out for our friendly A1 Airport Parking shuttle bus.
8.5/10 Very good
100+ ratings, 0 reviews
View details
Closed
Pickup
Upon collecting all your baggage, please call the shuttle bus at 0448415044 to confirm the pick-up location. We have 2 different pick-up points and our staff will provide guidance based on the airline you arrived with. If you have any inquiries before your pickup, please contact us via WeChat: YESAWAYCARRENTAL or WhatsApp: +852 6662 3138, email:cs@yesaway.com
Telephone
+61448415044 / +61423864476
8.5/10 Very good
100+ ratings, 0 reviews
View details
Closed
Pickup
Goldcar operates from an off-airport location, a short drive from Melbourne Airport Terminals. Please take the shuttle bus provided by SkyPark, which features "SkyPark" branding on the front, side, and back, along with "Goldcar" branding on both sides. After collecting your luggage, call our office at 03 9335 7650 to arrange the shuttle bus pickup. If you're unable to get through via the phone line, proceed directly to the shuttle bus pickup point. On the arrivals level, exit through the main doors. For those not arriving at Melbourne Airport, please go directly to the station at 189D South Centre Road, Tullamarine Vic 3030.
Telephone
+61 (0) 3 93357650
8.5/10 Very good
200+ ratings, 0 reviews
View details
Closed
Pickup
After completing your order, please add WeChat 490730513 to confirm your booking and inquire about the pick-up location (airport or city center). You can also contact us via WHATSAPP or mobile at +61431612399. The 86 CAR RENTAL PICK UP POINT is located at the airport.
Telephone
+61431612399
8.5/10 Very good
200+ ratings, 1 reviews
View details
Closed
Pickup
1. Upon arrival at the location, proceed to the designated pickup area. 2. Present your rental confirmation and identification to our staff. 3. Complete any necessary paperwork and receive your vehicle keys. 4. Inspect the vehicle for any existing damage before driving off.
Telephone
+61 3 8592 6377
8.5/10 Very good
100+ ratings, 0 reviews
View details
Closed
Pickup
Staring from Terminal 3. The counter is conveniently located in the basement of the Park Royal Hotel. Upon arrival, proceed to check in at the Europcar/Routes counter. Should you require any assistance, feel free to contact us at +61 03 9241 6800.
Telephone
+61392416800
8.4/10 Very good
400+ ratings, 3 reviews
View details
Closed
Pickup
The rental office is located on the ground level of the ParkRoyal Hotel, opposite Terminals T1, T2, and T3, behind the large Melbourne sign. If you arrive at Terminal T4, make your way outside to Terminal T3 to cross the road . Please proceed to the office to complete your rental contract.
Telephone
+61136139
8.3/10 Very good
200+ ratings, 1 reviews
View details
Closed
Pickup
The Rental office is located opposite the T1, T2 and T3 terminals. If you arrive at Terminal T4 you need to make your way to be outside Terminal T3 to proceed. We are on the ground floor of the multistory carpark opposite Terminals T1, T2, and T3. Proceed to our office to complete your rental contract. Our rental cars are parked nearby to the office.
Telephone
+61393302314
8.3/10 Very good
300+ ratings, 1 reviews
View details
Closed
Telephone
+61411816810 / +61413778666
8.3/10 Very good
200+ ratings, 1 reviews
View details
Closed
Pickup
Please ensure you have the following documents ready for pickup: 1. Your original Driver's License or International Driving Permit. 2. Original Driver's License or International Driver's License translation, if you do not have an Australian Driver's License. 3. Your original Passport. 4. Your original VISA/MASTER international credit card. If you need to pick up or drop off your car outside of business hours, please contact the store 24 hours in advance. An additional fee of AUD 100 will be charged, please be aware of this in advance. Upon arriving at the airport: 1. Please contact us immediately after your flight lands at +61411816810. 2. After collecting your checked baggage, proceed to the public pick-up area underneath the Royalpark Hotel. The shuttle bus pick-up point is located in front of Hertz Car Rental (Ring&Ride is 2C). 3. Wait at this location for 10-15 minutes. Our shuttle bus will then transport you to our shop.
Telephone
+61413778666 / +61411816810
7.9/10 Good
300+ ratings, 2 reviews
View details
Closed
Pickup
After landing, please follow the instructions to reach the Melbourne Airport public pick up area at Melbourne Airport, VIC 3045. Our staff will be there to assist you.
Telephone
+61280144448 / +61423358287
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8.5/10
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9.0/10
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8.9/10
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8.3/10
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8.4/10
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8.9/10
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7.5/10
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8.5/10
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8.8/10
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8.4/10
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8.5/10
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9.0/10
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10.0/10
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8.3/10
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8.2/10
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8.8/10
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7.7/10
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9.1/10
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7.9/10
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9.1/10
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8.7/10
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8.4/10
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10.0/10
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10.0/10
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10.0/10
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10.0/10
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8.4/10
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9.0/10
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Reviewed: September 15, 2025
Pickup and drop-off were very quick. The staff simply asked if additional insurance was needed, and after declining, they moved on and completed the rental process promptly.
Reviewed: July 25, 2025
The service attitude was fine, but the car model was swapped and the vehicle's condition was average. It was barely acceptable. The wheel alignment hadn't been done, causing the steering wheel to veer right—this wouldn't be much of an issue for experienced drivers. The insurance terms were unreasonable; if you didn't purchase additional insurance, any damage would cost AUD 5500, which felt more like a betting agreement.
Reviewed: August 30, 2025
Easy pick-up and drop-off, great service attitude, cost-effective, highly recommended.
Reviewed: August 19, 2025
Very satisfied. The staff at the pickup location were very friendly.
Reviewed: August 22, 2025
The service was truly attentive and thoughtful. The rental company upgraded our vehicle for free and kindly provided additional assistance for our trip. There were no hidden charges.
Reviewed: May 7, 2025
The car rental company was very efficient, no upselling, and the car model provided was exactly as requested. Excellent service.
Reviewed: May 1, 2025
Pickup was very convenient, and the paperwork was processed quickly. I suggest directly deducting toll fees.
Reviewed: August 22, 2025
Excellent service. As soon as the car was returned and inspected, the deposit was immediately refunded.
Reviewed: May 6, 2025
The rental agency seems to be run by Indians as most staff are Indian. Their attitude is good, but the processing is slow because many tasks require manual input. They also asked for the CVV code for the credit card pre-authorization, which felt a bit insecure. Insurance was promoted but not forced, the condition of the car was good, and the return inspection was quick.
Reviewed: February 5, 2025
Very satisfied, and the car I got was larger than the original one. The rental company even extended the return time by an hour, very nice. Personally, I think it's one of the better local rental companies with high cost-effectiveness.
Reviewed: August 21, 2025
The overall service was excellent, pick-up was quick, and they only asked about additional insurance once. When I declined, they did not aggressively promote extra coverage.
Reviewed: June 18, 2025
When arriving at the store, there was nobody available. The staff entered all the data, and an additional 84 AUD was charged for one person driving.
Reviewed: June 16, 2025
Easy pickup process, the car was very new, with just over a thousand kilometers on it.
Reviewed: July 21, 2025
Very satisfied. No need to wash the car; just refuel and return. You can choose the car when picking up, and the return process is quick.
Reviewed: July 1, 2025
The service was great, they kept reminding me about the return process.
Reviewed: July 14, 2025
The service was excellent. Despite the language barrier, the elderly gentleman who assisted us was incredibly patient.
Reviewed: June 26, 2025
The experience was excellent. I originally booked a Camry, but switched to a Volkswagen SUV after seeing it. The process was very quick, and the car was in great condition! Extremely satisfied.
Reviewed: March 3, 2025
The service was professional, the vehicle was very clean, and its condition was excellent.
Reviewed: August 9, 2025
Excellent service, and they even offer free delivery to the airport.
Reviewed: May 7, 2025
The store service was excellent, but I can't comment on the follow-up since I'm currently in the process of an accident claim. The car's license plate was stolen in Wollongong, and the door was reportedly damaged. I exchanged the car in Sydney with the help of QEEQ customer service, who also assisted with reporting the incident to the police. I want to specifically thank QEEQ's customer service for their prompt assistance. High praise for QEEQ!
Reviewed: August 4, 2025
Very satisfied. The white lady who served us was very humorous.
Reviewed: April 5, 2025
Check in was very easy and the counter staff very helpful. It took a bit to get thru the check-in but made sure all was good.
Reviewed: July 27, 2025
Overall satisfied. The staff's service attitude was great, business transactions were handled efficiently, and the waiting time was short. After refusing other services introduced, the staff didn't make things difficult and promptly completed the procedures.
Reviewed: May 26, 2025
The service attitude and waiting time were quite good.
Reviewed: May 21, 2025
The car was quite new and easy to drive. Driving the pickup truck felt similar to an SUV, with plenty of storage space, and the car's system was very user-friendly.
Reviewed: March 7, 2025
The car rental staff were enthusiastic and patient.
Reviewed: July 7, 2025
Very satisfied. As soon as we left Melbourne Airport, a shuttle bus picked us up. The driver helped with the luggage and chatted with us along the way. The service was thoughtful. At the rental office, the process was simple; they just asked a few questions before handing over the keys. The pickup location was convenient—find the designated car on the fourth floor of the parking lot and you're ready to go.
Reviewed: June 13, 2025
The service was excellent, the staff were very friendly, and communication was very pleasant.
Reviewed: March 25, 2025
The overall service was excellent and very convenient.
Reviewed: January 4, 2025
Very satisfied, upgraded the car model for an additional fee, smooth communication.
Reviewed: December 30, 2024
Excellent service, much better than Rush Car Rental. No additional upselling, and they upgraded my car. The fuel consumption of the vehicle was not too high.
Reviewed: December 12, 2024
The service was excellent, attentive, and detailed.
Reviewed: October 24, 2024
the car itself is great, we got a subaru crosstrek. However they didn't vacuum the car before handing to us, there was animal hair inside from the previous hirer. They also should have informed us of the exit after picking up the car, as we spent some time going around and going to the wrong exit. The drop off process was smooth and quick, no need to go inside the counter again.
Reviewed: March 13, 2024
the car struggled on inclines as MG not a strong car! But did the job, so all good.
Reviewed: January 3, 2019
The car rental fee is not cheap, there is surcharge charged by National when u picked up the car. the overall with full insurance is nearly the same as big brands like Hertz. but Hertz have clean and new car, but National provide a dirty old car. The car provided not really match my need. I rent a car from hertz before National and I can put all my luggage inside the car, But National Large SUV cannot as they provide a smaller car than what I rent. I asked for help and they just said they have no other car can be provided. Very poor services and I will never rent a car from National.
Reviewed: January 1, 2025
As mentioned before George from the U.K. was very helpful at the rental office. He allowed me to choose my own car from the fleet.
Reviewed: September 25, 2024
Did not have a shuttle from airport, after being ripped off by taxi overcharging (out of state country traveler) company refused to pay taxi fare.
Reviewed: December 28, 2023
When booking, we booked a compact car, the cars shown were a Hyundai, Toyota or something similar. We got nothing at all like advertised. The car assigned to us was a Toyota Corolla, nothing compact about it. It was in a terrible condition, scratched, dented and dirty, not even bird poo was cleaned of the windscreen. We complained bitterly and were then offered a slightly later model Corolla but still a very old car with numerous dents, scratches etc but cleaner (they did have to clean it before we drove it away). Will we use you again? A definite no.
Reviewed: August 24, 2024
I am very satisfied with the entire car rental process. The vehicle was in excellent condition with no issues, and both pickup and drop-off were convenient!
Reviewed: September 1, 2024
The car was very new, the explanation was thorough, and the service attitude was excellent!
Reviewed: October 4, 2024
Very satisfied, also helped with airport pick-up and drop-off.
Reviewed: June 19, 2024
Highly recommend Wilson! Great attitude, clear explanations before rental, and very efficient when returning the car!
Reviewed: October 1, 2024
Extremely satisfied! It was my first time driving along the Great Ocean Road in Australia, and I chose 86car Rental. The company was very considerate, contacting me early and reminding me about the necessary details for car pickup, which eased the unfamiliar feeling of renting a car in a foreign place for the first time. After picking up the car at the airport, Neo Xiao Yang from the company patiently and thoroughly explained the condition of the car and even upgraded the vehicle for us. This marked the start of our self-drive trip along the Great Ocean Road, which went smoothly and was filled with beautiful scenery. When returning the car in Melbourne city, the company informed us in advance about a convenient drop-off point and even arranged an Uber to take us to our hotel. Overall, the entire car rental and self-drive experience was very satisfying!
Reviewed: October 1, 2024
Very satisfied! It was our first time driving along the Great Ocean Road in Australia, and we chose 86car Rental. The company was very thoughtful and contacted us in advance to remind us of the necessary details for picking up the car, which eased the unfamiliarity of renting a car in a foreign country for the first time. After picking up the car at the airport, Neo from the company (Xiao Yang) patiently and meticulously explained the condition of the vehicle and even upgraded our car model. This marked the beginning of a smooth and pleasant road trip along the Great Ocean Road, where we enjoyed stunning scenery. When returning the car in Melbourne’s city center, the company provided clear instructions for a convenient drop-off location and even arranged an Uber to take us to our hotel. Overall, the entire car rental and self-driving experience was extremely satisfying!
Reviewed: August 13, 2024
The car was very clean and new. It drove smoothly, and our three-day journey along the Great Ocean Road went very well.
Reviewed: June 17, 2024
The staff is very nice and easy to communicate with. They actively help resolve any issues.
Reviewed: May 26, 2018
Like: Overall good
Dislike: I like the car. Good for drive
Reviewed: February 22, 2024
The store staff were very friendly and communication was smooth when any problems arose.
Reviewed: December 21, 2022
The steering wheels was shaking when drive 80km or above. More important is safety concern when drive 90km on highway, the vehicle sway left and right which constantly require very focus attention to correct back to lane and holding steering wheel firm. At first, I thought it could be strong wind but when met up my brother in law on the 3rd day, who is car mechanic in Melbourne, told us the tire is worn out and cannot drive fast, as it is dangerous. Thus, throughout the trip was negative experience driving at slow speed which wasted alot of time at long distant travel. Suggest your mechanic check the wheel condition and shakyness of the steering wheel as poise safety concern.
Reviewed: August 18, 2022
At first, I thought Apollo and Cheapa Campa were different companies based on the listings, but I realized they are the same company when I arrived. We were served by an employee named Carmel. There was no aggressive upselling like some friends experienced in Europe: the staff explained their services, and it was up to us to decide. Carmel was friendly and patient, answering all my questions with a smile. As it was my first time renting a campervan overseas, I had listed questions about basic operations, gas, water, electricity, and fuel on my phone the day before picking up the vehicle. Carmel answered all my questions thoroughly. According to Carmel, the Toyota we rented was 4 years old. Over four days and three nights, we drove nearly 800 kilometers: from the pickup point along the Great Ocean Road to Tower Hill Wildlife Reserve west of Warrnambool, bringing the total mileage of the vehicle to 200,000 kilometers. For a road as wide as the Great Ocean Road, the vehicle's condition was satisfactory.
Reviewed: January 22, 2020
The company upgraded us to a Mercedes Sprinter. The vehicle was very large, and having never driven such a big car before, I was quite nervous.
Reviewed: August 25, 2019
It was almost 4 PM when we returned the car. Luckily, Raymond, a Chinese staff member, was still on duty.
Reviewed: August 17, 2022
Inner condition of the car was quite dirty and not in a washed condition. It was an easy pick up however it would be best if Cheapa provides free pick up shuttle.
Reviewed: March 18, 2020
Booked camry but get Toyota Rav4 instead. The experience is satisfactory since they didn't raise the price. Car is in excellent condition. The staffs are helpful during the pickup.
Reviewed: March 13, 2020
The car certainly exceeded my expectation, all around. It was a near new car, so it was beautiful to drive and the condition was immaculate. The service was good, but the premises are far from professional. The driver that picked us up was the same that did the paperwork, took us to our car and took tons and tons of pictures of the car, tyres, rims, everything. Very Very fussy lender. He ran the show all by himself on pickup. In my many experiences of car rentals, this is the first time I have been asked to provide a receipt to prove that I have filled up with fuel before dropping off the car.
Reviewed: May 25, 2020
Relatively easy to deal with, lengthy contract and not user friendly and expensive if any problems with contract.
Reviewed: April 8, 2020
Good value for the cars on offer, good luck with everything guys!
Reviewed: April 2, 2020
Very bad service. This owner should not work in services field as he does not provide any. No one showed up at the drop off warehouse therefore I informed them 4 days before, by phone and confirmed time and day for returning the car As no one was on site "the drop off day" I phoned them 5 times +one text and no courtesy to at least acknowledge. I will never book again with them for sure.
Reviewed: March 31, 2020
The head quarters really gave me pause - it didn't look like a real company. I was concerned to give them my credit card details. In the end it was fine and nothing bad happened.
Reviewed: February 23, 2020
The team at great rentals where great. Smooth pickup, easy rental process, and smooth handover processing. Definitely going to book with these guys again.
Reviewed: January 30, 2020
Terrible, I got a $550 charge for damage under the car, it could have already been there before i picked it up. I did not do the damage. Charge is excessive.
Reviewed: January 2, 2020
Car was very nice and clean. Was warned it is a new car so any scratches or scuffs or marks of wear and tear on the wheel would be removed from my bond, which was a bit serious. Otherwise was an overall nice experience and the car was very nice for a road trip.
Reviewed: February 5, 2020
The attendants who received us in Melbourne were not very friendly and did not insist on helping us with the difficulty of understanding English. The car was ready, but not very clean. When we had the car incident they were even more snobbish, wanting to transfer the blame for the accident to us, but we believe it was a fatalista. The two Sydney attendants were very friendly and welcoming.
Reviewed: January 5, 2020
2nd time using tripz car service via a third party and have always been great! Will definitely use their service again. Counter staff is very friendly and helpful.
Reviewed: December 8, 2019
Excellent. Would have expected GPS as standard for type of car we hired.
Reviewed: October 26, 2019
The service was provided by Hertz. Service from big companies is always top-notch.
Reviewed: September 23, 2019
Airport pickup is busy - about as long as a shuttle to a remote location and a pickup would take. Car itself was good - but they didn't clean it between rentals. They left the paperwork for the old renter and there was about 3 hours between them dropping off and me picking up, which is why I suspect this happened. Other than that it was a great little Hyundai i30. Staff was very friendly for pickup. Overall, very smooth and will rent again.
Reviewed: September 23, 2019
Since the transaction was thru Hertz, not sure that we actually dealt with anyone from Firefly. That being said, the entire process was seamless.
Reviewed: September 9, 2019
Great simple cheap alternative that met my requirements - the only issues was that the car was not ready, even though it was booked and the car was not totally clean - it had been washed poorly which made it challenging to check for any pre-existing damage
Reviewed: December 15, 2019
Car was quite old, not in great condition. battery failed on last day. Great service from the team, they came and jumpstarted the car.
Reviewed: November 27, 2019
Great services & friendly staff. Helped me much on the booking trouble. will be back
Reviewed: October 21, 2019
Excellent service , average vehicle.. Though it was OK for the price.
Reviewed: December 3, 2019
Pickup had closed even though website said it was open. Had yo pickup and drop off at rental company next door
Reviewed: November 30, 2019
I had booked this reservation a while back and the office had changed with hours. We weren’t notified and about had a heart attack when our flight landed and when we called to be picked up, they stated it was closed. Luckily, they had our car at the Easy Car Rental next door. The car also didn’t have working air con. But of a bummer!
Reviewed: November 25, 2019
the counter staff was friendly upon PU less so on drop off Car was very nice, not a very basic Corolla but had some upgrades. Was very clean
Reviewed: November 26, 2019
We have used a lot of rental agencies at Melbourne Airport (and I mean a LOT) and this was by far the best we have used
Reviewed: October 16, 2019
Very easy process. Guys were very acommodating and helpful
Reviewed: October 12, 2019
I am extremely happy with the CS at aero drive. There was a slight issue with me getting picked up at the airport but they gave me an upgrade to a very comfortable premium SUV to make up for the delay. My stay of 10 days in Melb went really well and the amazing car was a cherry to the cake. The pick up and drop of in the premises were quick. Thank u John and Adam.
Reviewed: October 10, 2019
The people working there are really helpful . Excellent work there
Reviewed: October 4, 2019
The car was upgraded and it was an excellent process. The staff, Darren, was very professional, efficient and courteous. He went through the process in detailed to ensure all goes well. Kudos to AERODRIVE and Darren!
Reviewed: November 8, 2018
The service was excellent, very warm, patient, and thoughtful.
Reviewed: November 17, 2017
The service was thoughtful, and both picking up and dropping off the car were very convenient.
Reviewed: January 2, 2018
Like: Reliable car with excellent fuel economy
Dislike: Nothing
Reviewed: January 31, 2017
Not at the airport, but the shuttle service was very convenient
Reviewed: September 14, 2016
This is a fantastic rental company located not far from the airport, with a 7-Eleven gas station nearby where you can fill up the tank before returning the car. It's very convenient. I was helped by a very friendly guy from the northeast. He picked us up from a McDonald's near the airport in the morning and dropped us off at the airport after we returned the car. They offer pick-up and drop-off services around Melbourne Airport, which is very convenient. The car was a 5-year-old Crown in great condition. The rental price was less than 400 per day, and it was very fuel-efficient. We drove nearly 600 kilometers on the Great Ocean Road with a third of the tank left. It cost around 0.5 per kilometer. I was very satisfied with this rental experience and highly recommend this company.
It takes up 46% of all car rentals. Top selected car types are: Small, SUV, and Van.
* Based on all bookings from Melbourne Airport (MEL) for the last 30 days.
Lowest rental rates at the Melbourne Airport (MEL) is USD 43.8 on average, and can go up to USD 68.76 at the busiest December. Use this conclusion to schedule your trip to your best interest.
In contrast, Wednesday is the least busy day.
More bookings mean more time spent on queueing up at the counter. Prepare yourself if it is going to take you a long time to pick up from the Melbourne Airport (MEL).
* Based on the scheduled pickup time of all bookings from Melbourne Airport (MEL).
Most customers book a rental car from Melbourne Airport(MEL) for 3 days, showing a short-term journey is popular.
One-way car rentals take up nearly 14% of the total bookings at Melbourne Airport (MEL).Out of it, besides Sydney, other top destinations : Melbourne, Brisbane.
On average, Basic Protection costs USD 41.6 per day for Small, USD 55.49 for SUV and USD 106.24 for Van.
Do You Know?
No.1 Source Country
Customers from Belgium choose Melbourne Airport(MEL) the most as the start point of both their business and leisure journeys.
Bigger is Better
Renters from Singapore prefer more spacious car models like Kia Carnival,Hyundai Staria and Hyundai Imax.
Quite a Planner
Germany renters like to plan much more ahead, they usually make the online booking 127 days before pickup from the Melbourne Airport (MEL).
9.8/10 Excellent
2000+ ratings, 6 reviews
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