No complaints, everything went very smoothly and the counter staff made it very easy

Great service

Very bad customer service. Staff not friendly.

EasyRentCars website very good.

Bad condition externally with scratches and bumps; dirty interior and smelled of stale cigarettes.

Great service from staff at counter. Confirmation email mention to go to "M" for collection which is wrong then when you call you are told via text to go to brown section (which can't be seen as it is over head and seen once you pass and look back) then you are told to wait for a "RED" Atlas bus. Well the bus is white with Atlas in red. Also no mention on what area to wait for in the section as it is long. Why not have a magnetic sign for Atlas Shuttle for car rentals on bus for easier identification. I want the only per see on who found this to be a problem all bbn passages had similar problems!

Like: The car was all good for what I needed it for over the two days hire
Dislike: A little wait for about 10-15 minutes whilst they cleaned the car. Perhaps should have been ready to go.