Overall a pleasant experience

The store claimed that the scratch on the left front rim was caused by me, but I believe it was an old mark. The store charged me 450 dollars for the repair fee. It's obvious that they intentionally ripped me off, as I did not scratch the car during my rental period. Moreover, the tire itself has no scratch marks.

The team were fantastic and friendly, prompt and responsive. Paper work and official things upon pick up were less than 10 minutes and they picked us up and dropped as back at the airport for vehicle pickup and return. Thank you so much Great Rentals for a fantastic experience at the cheapest rate on the market. Your vehicle had less than 2000km on it and was in immaculate condition. What great service!!!!! 10/10. Thanks again, Ryan

East booking process and clear instructions and paper work. A great online service. Thank you Ryan

The customer service at the pickup was excellent.

So good ti be true. So cheap and sevices was great. Will definitely come back to hire a car from great rentals

No comments

after getting to the airport I had to wait a very long time to be picked up. The person on the phone said they were closed as it was after 6pm yet the website said they were open to 8pm. They wanted to charge me a late call out fee which IO refused to pay. The woman who picked me up wasn't a very good driver and had no idea where she was going even using a GPS on her phone