The car was very comfortable and very good on gas (hybrid) would definitely rent again...!
It was in good condition and it was a green upgrade from the MG ZX that I reserved!
About QEEQ:10.0/10
The booking platform was awesome and simple and easy to use.
Loved the AI self reserve system to help me save money
Highly recommend
It's alright, the staff has a good attitude. There are some routine sales pitches, but that's understandable. They mentioned providing an Audi A6 wagon but gave us a Ford Kuga instead, which is quite different. However, since places in Italy are small and compact cars are easier to park, it's acceptable.
We reserved a Kia but ended up with a TOYOTA Yaris. However, the car was actually great to drive! Definitely worth the price. The verification process for beginner licenses was quick, and pickup was smooth. The car was very clean.
They provided a brand-new nine-seater car with a spacious trunk and third-row seating! Very satisfied! Remember to purchase full insurance so that if minor incidents like scratches occur to the car, you won't need to contact the police or report to the rental company. You can simply mention it when returning the car.
The staff at the store tried to promote the store's full insurance. After explaining that I had already purchased full insurance through the QEEQ platform, they stated that the claims process would be less convenient compared to buying the store's insurance. After I firmly declined to purchase additional insurance, they did not continue to push.
I heard that they'll give you a hard time if you don't buy their insurance, so considering the road conditions in Sicily, I ended up getting the cheaper option. Everything went smoothly, and I even received the deposit refund notification while still at the airport.
Avoid choosing this car rental company at all costs! Upon arrival, they forced me to buy local insurance. They charged my credit card without authorization and refused to refund. The car they provided also had issues, breaking down multiple times on the road. This pink car rental company is an unscrupulous business that makes money solely from selling insurance.
Never rent from this company!!! Car was nice but they gave no inspection at checkout and charged me for a 1/2cm scratch that could hardly be seen! The scratch was not caused by us as far as I know. Nobody went over the car at checkout. We did pics but a tiny scratch cannot be seen in the pics because it was so small. Terrible service and a total SCAM!
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