There were hidden charges, so be careful. When picking up the car, they didn’t ask me but directly signed me up for the 'buy a full tank of fuel' service and told me the unused fuel would be refunded when I returned the car full. Later, the customer service on the rental platform told me there would be no refund. I had to insist on getting the refund, and they initially refused. After repeated requests, they finally processed it. I booked a Camry, but only a Malibu was available (a lower-priced car at other rental companies). The car came with seven-eighths of a tank of fuel, and since it’s difficult to refill precisely, I just returned it full.

Satisfied.

Arrived at the car rental site at 7:45 AM, and was told the car was not ready. Had to wait for 3 hours, which severely delayed my schedule. In the end, they gave us two Corollas, and didn't refund the price difference. The service is extremely poor!

Average service, pickup was quite slow.

I went to the airport to rent a car, and needed to drive to Long Beach to make a flight. The line must have been over a hour long. I ended up spending another hundred dollars and renting a car with Hertz because they did not have a line. I'm glad I did because I would have missed my flight had I waited