It's okay. Arrived half an hour early for normal pickup. No reserved sedan available on site, got swapped for an MPV. Not sure if it's considered an upgrade. Asked for an SUV but they wouldn't swap it for free. The car has 80,000 miles on it, overall the vehicle condition is decent.
The service attitude was mediocre. Our flight arrived earlier than expected, and we asked if we could pick up the car sooner, but they said no. The car had already run over 60,000 kilometers and was in poor condition.
When picking up the car in the parking lot, I found it was not the model I had booked (a lower-tier model). I had to return to the pickup store to modify the order and finally got the reserved model.
It's just okay. Avis and Budget seem pretty much the same, always using tricks to make you spend more on their extra insurance or options like returning an empty fuel tank. Even if you decline, they may sneak it in while you're not paying attention. They'll claim the agreement was emailed to you in digital form. Make sure to demand a paper copy after signing electronically and double-check it immediately!
About QEEQ:10.0/10
Car Rental Companies AT Salt Lake City Airport, SLC
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