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Live chat Email us Service Code: 1829375080
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Reviewed: Fri, Nov 1, 2019
About Hertz: 10.0 /10
Attentive and detailed. Enthusiastic service, working hard to solve real problems for customers. Due to language barriers, 'Fat Uncle' was a good man, sweating profusely. To solve the issue, the female manager took the initiative to coordinate, which ultimately made me very satisfied.

Relevant Reviews on Hertz in United States

Arlen Tracy

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Reviewed: Mon, Sep 2, 2024
About Hertz: 10.0 /10
The most amazing part is that you can choose a better car than the one you reserved from a row of vehicles.
About QEEQ: 10.0 /10

Poppy Boyle

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Reviewed: Sat, Dec 7, 2019
About Hertz: 10.0 /10
This time, there was almost no wait at the counter; I was quickly assisted and the car rental procedure was completed promptly. This is different from before when the wait times were very long.
About QEEQ: 10.0 /10

Page Rhys

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Reviewed: Mon, Nov 22, 2021
About Hertz: 10.0 /10
Very satisfied, waited 20 minutes to pick up the car
About QEEQ: 10.0 /10

J.Long

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Large SUV | Gmc Yukon or similar
Reviewed: Tue, Nov 30, 2021
“Good standard overall”
About Hertz: 8.0 /10
Advised of additional (optional) insurance cover at time of pick up, had thought this was included when completing booking through QEEQ
About QEEQ: 10.0 /10
Advised of additional (optional) insurance cover at time of pick up, had thought this was included when completing booking through QEEQ

Alice

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Compact | Mazda 3 or similar
Reviewed: Sun, Aug 4, 2019
“Rubbish car -expired tag!”
About Hertz: 8.0 /10
Booked a Mazda 3 or equiv, got a Dodge journey which had terrible fuel economy and had an expired tag which a State park official pointed out to us when we wanted to visit the park. Had to return car as a result. Customer service sent us to Grand Rapids to change it; when we got there they clearly didn't have cats to switch it with. Then had to drive to Grand Rapids airport....long wait there but they did change car eventually.

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