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Live chat Email us Service Code: 8911124171
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Van was great, picking up was a bit of a nightmare

Reviewed: Thu, Jun 20, 2019
About Hertz: 9.0 /10
The van wasn't available at the original pick up location. They ordered a Lyft for me and sent me to another location across the city that had a van. This delayed my trip by about an hour, but worked out ok. At the second location, I kept being told that I could not get the price of my Easyrentcar voucher, but I continued to say that I would not pay anything but the voucher price and eventually I was given it.
About QEEQ: 10.0 /10
I was not given the contracted price at Hertz initially. I had a copy of my agreement. I kept being told, "I can not give you this price", but then they made good on it.
Mini Van | Dodge Ram ProMaster City or similar

Relevant Reviews on Hertz in United States

Dolores Hemingway

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Reviewed: Mon, Sep 10, 2018
About Hertz: 8.0 /10
Overall it's quite convenient, but there are very few cars available possibly because business is very good. There were only two cars to choose from, which was unsatisfactory, considering Korean car performance isn’t very good.

Miles Judson

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Reviewed: Mon, Jan 28, 2019
About Hertz: 10.0 /10
Very convenient and easy to find. The whole process was smooth. Although the closing time is 6 PM, you can return the car by 7:45 PM.
About QEEQ: 8.0 /10

J.Reichardt

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Full Size Van | Ford Transit or similar
Reviewed: Thu, Aug 8, 2019
“Long wait at pick up. Van not cleaned and ready to go,, then had to wait for registration tags.”
About Hertz: 6.0 /10
The car had no charging ports for phone.
About QEEQ: 7.0 /10

D.Hosmer

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Full Size Van | Dodge Grand Caravan or similar
Reviewed: Tue, Jun 25, 2019
“Confusion/frustrations”
About Hertz: 8.7 /10
I checked and rechecked my confirmation and no where did it say it the car was from Hertz. Finally called the number and only then I figured it out from the message. And talking about calling I had a concern that I tried to contact Hertz about. I called 10 times over 3 days and left 2 messages. Never could get through, did not receive a call back.

R.Adam

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Intermediate | Toyota Corolla or similar
Reviewed: Mon, Apr 23, 2018
“OK”
About Hertz: 8.8 /10
Like: car good, hotel good, weather good, flight sucked.
Dislike: flight sucked!!!!!!!!

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