No waiting in line at all, very polite and helpful.

It was easy to find the rental center after taking the light rail from the airport, and there weren't many people in line.

Both pick-up and drop-off were very fast, and there was no issue with using a magnetic stripe card for the deposit instead of a chip card. We even extended our rental by a day without any formalities, and the fee was deducted directly from the deposit when we returned the car.

The process was convenient, the car was in great condition! The service was excellent, no pressure to buy insurance. The staff were very friendly. Returning the car was especially convenient, Hertz's management was very efficient, they inspected the car on the spot, printed the receipt, and the deposit was refunded instantly.