Excellent

The staff were incredibly friendly and helpful.

Hardly any waiting in line. The service was excellent, and the staff was very friendly.

The car pickup process was fairly smooth, except for the Hertz staff aggressively pushing insurance, and the parking lot instructions were not clear enough.

The car was listed with space for large luggage, but the bed of the truck didn’t have a lid on it so if you have 4 passengers there is no where to put luggage in wet weather. We were lucky in only hiring it for two people, so we had space in the back seating area to store our cases in transit. This description should be updated on the website.

See above: make note to explain the truck bed doesn’t have a lid.