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Last updated on: August 2, 2025
56Rental Locations
16Airport Locations
Map View of Car Rental Locations in Seattle
Thrifty
8.4/10
Hertz
7.9/10
Budget
7.9/10
AVIS
8.0/10
Europcar
8.1/10
Alamo
9.0/10
FOX RENT A CAR
7.3/10
National
9.1/10
Dollar
9.2/10
PAYLESS
7.4/10
Fox Autorent
9.3/10
ZEEBA RENT A VAN
8.0/10
Enterprise
8.0/10
Reviewed: August 4, 2025
The waiting time for picking up the car was too long. Other than that, everything else was fine. The processes for picking up, exchanging, and returning the car were all simple and convenient.
Reviewed: August 3, 2025
Dishonest company with overcharging practices. Before returning the car, I made sure to fill the tank completely. I drove approximately 270 miles and spent over $50 on gas (hybrid vehicle). Then, I drove about 25 miles to the airport to return the car. The attendant checked the vehicle and said everything was fine. However, later I received a bill stating that I was charged for 3 gallons of gas at a cost of over $40. Driving 270 miles used just 13.3 gallons of gas, but they claimed I needed 3 gallons for a 25-mile drive to the airport. This is truly a dishonest company.
Reviewed: July 9, 2025
It's good, the service is quite nice, just don't buy anything extra.
Reviewed: June 29, 2025
Arrived at the pickup location and was told the car model was not available.
Reviewed: July 15, 2025
When replacing the car, BUDGET staff shirked responsibility, and there was no dedicated service. At the time of return, they didn’t provide a return confirmation slip and charged extra fees afterward. However, the after-sales manager Ali from Zuzuche provided very professional service and helped me recover the price difference. Highly commendable!
Reviewed: July 13, 2025
The clerk, a middle-aged Latina woman, was extremely slow and inefficient, especially when handling international driver's licenses, taking half an hour to process. From start to finish, I never received a bill. When picking up the car, they said they'd email it to me, but I never got it. When returning the car, they promised again to email it, even confirmed my email address, but still, nothing was sent. On the other hand, the guy who handed me the car was great; he showed me several vehicles and let me choose one myself.
Reviewed: July 27, 2025
The overall service of AVIS at the airport was average. However, when the staff at the counter noticed we had a lot of luggage, they kindly upgraded us to a Chevrolet SUV for free. We really appreciated it.
Reviewed: July 9, 2025
When picking up the car, they kept urging us to sign without mentioning the additional toll device fee. This practice feels deceptive, especially for Chinese customers who don't speak English.
Reviewed: January 16, 2025
Overall, it was quite good. The line was slightly longer compared to other companies, but that's understandable since it's a bit cheaper. The wait time wasn't too long, and the car was in good condition. They seemed to offer me an upgrade to a better car, but I declined, and I didn't choose additional insurance either. The staff reminded me that if I use toll roads, the company would charge me for it. Both pickup and drop-off were very convenient.
Reviewed: June 1, 2025
Very satisfied, the car was in great condition and the service was excellent.
Reviewed: May 28, 2024
The whole process was very smooth and pleasant. I even had to extend a day and that was affordable.
Reviewed: December 7, 2019
We didn’t get the car we ordered. They made us do the “bring the car back empty, we will fuel it” which is a rip off.
Reviewed: November 21, 2019
Easy in & out. I was upgraded to an SUV for no extra charge because they were out of compacts.
Reviewed: June 20, 2019
National employees were helpful and friendly. We enjoyed our rental car and their service.
Reviewed: June 27, 2018
Like: The staff was exceptionally helpful especially the woman working the exit when I picked the vehicle up at 1:00 in the morning.
Reviewed: July 19, 2016
The staff at both pickup and drop-off locations were very friendly, patient, and warm. Especially when I forgot a key at the hotel during drop-off, the staff, after getting permission, provided me with a vehicle for free so I could retrieve it. It was very touching.
Reviewed: April 13, 2022
I booked a mazda3 or similar, but of course the counter person gave me the smallest car available anyways. When will car rental companies just give us what we pay for?
Reviewed: May 13, 2020
I always receive excellent service from the staff (Dollar rental). I wish I could reserve the same car every time, I like having things familiar.
Reviewed: July 17, 2018
Like: Got upgraded at no increase in charges... Very kind staff and vehicle in good working shape... Would absolutely use again and recommend to others...
Reviewed: September 18, 2019
Counter person was nice and asked me if I wanted insurance I said no(it was on my paperwork as well) She had me initial all the no's) went to the next step got in the car started driving made it to the first stop looked at my envelope that the counter girl gave me and she'd typed in ACCEPTED for a $25 per day insurance add on. I called and waited for 15 minutes to get a representative only for her to say 'you'll have to drive back to the airport to have them change this" I explained I was in route to an event miles from there, and I'd like to speak to her supervisor...she put me on hold and I waited 19 minutes before I hung up. Called again when I had a rest stop and got another agent that said I had to send in a claim to the headquarters? He gave me a case number. I took back the car at the end of my rental and explained to the return clerk what happened and within 30 seconds the fee was taken off. Almost an hour of unnerving and frustrating time spent. Seems like a common sense answer was ''sure, we'll handle this' ...Of course along with answering the phone after 3 - 4 rings. Suggestion, take them off your list...
Reviewed: September 11, 2019
Check in and Check out people where rude and didn’t care that I was waiting and talking using their cell phones. Then give me a Van when I ordered Inter sadan for gas mileage but they didn’t want to provide it to me when there was 10-15 of them in the other area.
Reviewed: July 10, 2019
The counter staff was rude and un helpfull it was not easy realizing the car rental company was payless.
Reviewed: May 29, 2019
Vehicle only had 3/4 tank of gas. I filled up before returning.
Reviewed: April 24, 2019
The car, the price everything was excellent but the service at the counter with only one agent helping the long line about 45mins wait.
Reviewed: August 5, 2019
a bit long wait but staffs was really helpful. They changed a better when they found tires was broken.
Reviewed: July 1, 2019
Once we found the rental shop, the service was excellent.
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