Smooth and affordable

Always a long wait at LAX for cars...this time no different but it was expected. The staff were friendly and accommodating.

QEEQ worked well.

Trunk has a huge dent and crack and dirty inside and out didn’t clean at all Car is old and I’ll maintained

Super good!

When the line is out the door and all other counters are empty, you need to forgo the time consuming up-sell and just get people into their cars. Waiting over an hour left me going to Dollar when I needed another car just because I did not want to wait, although you were less expensive.

No complaints!

The wait to pick up the car that I had already reserved was 45-60mins with ~10 people in line when I arrived and 1 agent at the desk. When I asked if someone else was available to help, the agent said another person would be there but had no time estimate. The customer at the desk berated me because he had just waited 40+ minutes to get a car and everyone waiting was miserable with how slowly the line was moving. This is unacceptable, especially when I already have a reservation and just need to sign the contract and get keys. I will never rent with FOX rent a car after this experience.

To be honest, quite disappointed, this is the first time I rent on Fox, also the last time. The service of fox is terrible, no one told us the car was cleaning when we picked up. We spent over 1 hour to pick up a car and in the car, there are stains everywhere. And acceleration of this SUV is really terrible, in the YellowStone park, it lacks of power to accelerate the speed. The pick up place is really far from the airport, and shuttle is over 30 minutes. We spent more $20 on Lyft.