Smooth and affordable

I rent a Kia Spotage and first they wanted me to have a mustang then I asked for a Kia and brought me a Toyota with 59,000 miles . OLD and not nice . The employer was not kind .

When we returned the car , nobody was there . We had to look at the office for the personal

The quality of the car was poor.

They didnt have the Jetta so the guy downgraded my reservation instead of upgrading my reservation. (Playing Favortism) went back for the jetta the next mourning to yrade the car in since I had it for a week the jetta was there but had bad tags and this person upgraded me instead of downgrading me. Poor customer service Foxx. The first guy wanted a extra $70.00 at the time of booking or he was going to downgrade me for the same price I was being charged

We have to wait in line for two hours to get the rental car. There was only two counters were working. The line was from counter to the outside the building. The processing was very slow. I will never ever rent it from FOX.

Customer service was horrible. Maybe the lady was having a bad day. The car was NOT what i had reserved and i was not told during booking. I found out when i went down to pick up the car and she didnt even bother to point out when giving me the papers. I was very disappointed cause I specifically wanted that car. To make matters worse, they overcharged fuel usage days after returning the car. It should've been about 10 dollars less.