SAN JOSE CAR RENTAL REVIEWS

Super happy with the whole experience, they even switched me to a more fuel‑efficient car.

Quite good, friendly for domestic driver's licenses.

Satisfied

It was my first time renting a car, and it was even abroad. I thought it would be complicated, but everything went smoothly from pickup to return, without any extra fees. Amazing!

Counter staff in San Jose were kind, fast, and courteous.

I realized that I booked the car for a day earlier than I needed. I phoned customer service the morning I was due to pick up the car, explained my mistake, and was able to cancel the original reservation and have a new reservation ready for the following day, at no charge. In fact, the cost for the same car was a few dollars less. Win-win!

Very satisfied.

It's okay.

Simple and convenient, with good service attitude.

Very good.

Very satisfied.

It's okay.

The Avis staff were really friendly and easy to talk to, and I got my car very quickly.

The service was excellent. What impressed me the most was that after returning the car, I realized at another rental location that I had left my driver's license and some cash in the toolbox. I went back to look for them, and the staff directed me to the front desk. At the same time, two staff members brought my driver's license and cash (a few hundred dollars) to the counter and returned them to me in person! I was so touched!

Pickup and return were both super efficient! At pickup, the staff patiently walked me through everything, even highlighting the key parts of the contract so I felt totally at ease about renting. When I returned the car, I just handed over the keys and contract and was good to go. The staff were all smiles, assured me the inspection would follow standard procedures, and even showed me how to get out of the area. Top-notch service, excellent car condition—honestly one of my best rental experiences. Thrifty will be my go-to from now on, the value for money is unbeatable!

It was fine.

Located right on the first floor, super convenient and not crowded at all.

Very satisfied