I only rated the store to boost its score so I could use specific coupons later. The service attitude at this store is extremely poor. I booked a C class car but was given a B class because I refused their upselling. Eventually, a Hertz staff kindly resolved the issue. QEEQ customer service was of no help at all.
Overall, very satisfied. However, during pickup, there was an Indian lady who replaced the previous staff, trying to sell road assistance insurance with a tough attitude. Not as good as the previous representative.
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Ina Attlee
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