CAR RENTAL REVIEWS ON THRIFTY IN SAN JOSE

Excellent.

Very satisfied.

Very satisfied.

I only rated the store to boost its score so I could use specific coupons later. The service attitude at this store is extremely poor. I booked a C class car but was given a B class because I refused their upselling. Eventually, a Hertz staff kindly resolved the issue. QEEQ customer service was of no help at all.

Thrifty was much more efficient this time.

Overall, very satisfied. However, during pickup, there was an Indian lady who replaced the previous staff, trying to sell road assistance insurance with a tough attitude. Not as good as the previous representative.

Quite good, friendly for domestic driver's licenses.

Good.

I have always liked Thrifty; their service is efficient and enthusiastic.

Very convenient and fast, I will rent again next time I come.

Satisfied

Very satisfied

Excellent!

Simple and convenient, with good service attitude.

Good

As always, very satisfied.

It's okay.

Pickup and return were both super efficient! At pickup, the staff patiently walked me through everything, even highlighting the key parts of the contract so I felt totally at ease about renting. When I returned the car, I just handed over the keys and contract and was good to go. The staff were all smiles, assured me the inspection would follow standard procedures, and even showed me how to get out of the area. Top-notch service, excellent car condition—honestly one of my best rental experiences. Thrifty will be my go-to from now on, the value for money is unbeatable!

The operation process is very smooth.