CAR RENTAL REVIEWS ON AVIS IN SEATTLE

The car pickup process was very smooth, and the car was in excellent condition.

When picking up the car, they kept urging us to sign without mentioning the additional toll device fee. This practice feels deceptive, especially for Chinese customers who don't speak English.

The car pickup location is close to Pier 66, which is convenient after disembarking from the cruise. The staff at the rental company handled procedures quickly, so the waiting time was short. However, the car provided had issues, and since I was returning it at a different location (the airport), I suspect they might prioritize giving inferior cars to one-way renters. The return process went smoothly. I shared my dissatisfaction with a staff member when returning the car. The return location is very close to the airport, and the shuttle bus transfer to the terminal was quick and easy.

Very satisfied with the waiting time.

Extremely satisfied.

Good service with no hidden charges.

Very satisfied

Very good

The overall service of AVIS at the airport was average. However, when the staff at the counter noticed we had a lot of luggage, they kindly upgraded us to a Chevrolet SUV for free. We really appreciated it.

Very satisfied

Satisfied

Very satisfied

Very satisfied

The service was decent. I usually drive a RAV4, and I feel its luggage space is suitable. At the rental store, they gave me a car similar to a Kia Sportage, which couldn’t fit all the luggage. They claimed it was a mini SUV. Eventually, I upgraded to a Toyota Sienna for an additional $150, which had a spacious luggage compartment. By folding down the third-row seats, it seemed to accommodate six 28-inch suitcases and four 20-inch suitcases. In the future, I'll make sure to check the differences between compact, mid-size, and full-size vehicles carefully. Otherwise, substituting within the same class could be awkward.

The wait time for picking up the car was too long, and the work efficiency was low.

Very satisfied

Very convenient and fast.

Very large amount of waiting to pick it up but it was a holiday weekend and they were very nice . Got upgraded

Quick email response . Very good

Very good, efficient and fast.

Pretty good.