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Last updated on: August 2, 2025
US$ 32/day
US$ 32/day
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93Rental Locations
21Airport Locations
Map View of Car Rental Locations in Boston
AVIS
8.0/10
Budget
8.1/10
Dollar
7.7/10
Thrifty
6.9/10
Hertz
8.7/10
Alamo
9.0/10
Enterprise
9.8/10
PAYLESS
8.6/10
Europcar
7.2/10
Advantage
7.4/10
Shouqizuche
7.0/10
National
9.6/10
Reviewed: July 31, 2025
The staff did not allow me to use the insurance I bought in the US, but last time at Sixt, the staff said it was fine.
Reviewed: July 2, 2025
The car was in good condition, but there were hidden charges. I booked the car to be picked up at 2:30 PM, and actually got the car at 2:05 PM. I returned it exactly at 2:30 PM three days later. However, when I checked the bill, they marked my pickup time as 1:21 PM (did they count the time I waited in line?) and my return time as 2:40 PM. As a result, they charged me for an extra day. The worst part is that nobody mentioned any of this to me. It's truly unacceptable.
Reviewed: June 16, 2025
Foreign staff may incorrectly assign insurance to you. If you have already purchased insurance in your home country, make sure to communicate clearly with them about this. When renting cars abroad, although full coverage may have been purchased domestically, language barriers and information gaps might lead to additional insurance being upsold, resulting in poor customer experiences. It's recommended that renters directly purchase insurance at international rental offices as needed to avoid duplicate expenses and unnecessary trouble. I rented a Toyota Sienna but was given a regular business vehicle instead.
Reviewed: July 21, 2025
The waiting time in line was a bit long. I had reserved a 7-seat Grand Cherokee L but was given an S model instead. I specifically confirmed with the counter staff that I needed the larger model, but upon reaching the parking lot, I found out the car was smaller. Unfortunately, I couldn't go back to the counter to request a replacement because the line was too long again. With 6 people seated, the entire journey felt a bit uncomfortable.
Reviewed: July 15, 2025
The service is just average, not bad, and that's good enough.
Reviewed: July 22, 2025
Great value for money. Rented cars for two months in three separate periods. Pretty good overall, felt like opening a mystery box each time.
Reviewed: June 13, 2025
There are hidden charges, such as secretly adding roadside assistance fees. Make sure to carefully review the contract details when signing.
Reviewed: May 22, 2025
Time is essence in most cases and specially when you are tired already from flying and have to drive to the hotel after that. If the service is fast, effecient and hassle free, there is nothing more to ask for.
Reviewed: May 13, 2025
At the car rental desk, there was only one counter with 26 people waiting in line. It took 1 hour and 45 minutes from queuing to getting the car. Landing at 9:00 PM and driving off nearly at 11:00 PM. The efficiency was very low. Unfortunately, my process only took seven minutes, but some people ahead seemed to be choosing their car models on-site, which was very slow. Overall, the counter had few staff at night and lacked a sense of service. Despite customers waiting in long lines, they did not seem concerned, as if this situation was normal.
Reviewed: July 21, 2025
No extra fees were charged, no need to wait in line, and the overall process was very smooth.
Reviewed: June 26, 2025
When picking up the car, the right front tire had two noticeable cracks and apparent safety hazards, yet there was no spare tire provided. Hertz continued renting out the vehicle without properly inspecting and repairing it after the previous customer returned it. Additionally, there were no backup vehicles available for customers. This is extremely irresponsible behavior in terms of customer safety.
Reviewed: May 27, 2025
Very satisfied, no sales promotions at all. They just asked if I needed an EZ Pass, unlike other car rental companies that aggressively promote insurance.
Reviewed: September 29, 2024
Very satisfied with the service, smooth communication, new car, highly recommended.
Reviewed: January 26, 2024
Very satisfied with the car rental service. The chosen model was unavailable, so they upgraded us to a new Chrysler Pacifica.
Reviewed: October 30, 2021
They upgraded us to a different model for free, which was a great experience. The price was also very good.
Reviewed: May 17, 2021
The service was pretty good. Arrived around 5 in the morning and there were very few people.
Reviewed: May 24, 2022
The Payless counter is hidden withinh the Avis desk. I walked the area 2x before I found someone that told me that. Then, The car I received was not in its spot. I had to go all the back to counter and start the process over. it set me back a good 30-60 minutes ☹️
Reviewed: July 25, 2019
I would’ve like more info on how the tolls work in Boston.
Reviewed: July 19, 2019
We reserved a Toyota Rav4 but agent at the desk said "I have your Mitubishi Outlander ready" I said , uhhmm we really like the Rav4. she called Avis and got 1 from them. Really cool. Never seen that before.
Reviewed: July 15, 2019
Hello, This is in regard to the above booking reference that I reserved for last week in Boston. Upon arrival at Logan Airport and standing at the Payless counter, I was told that the "Jeep Grand Cherokee" wasn't avalible & I had to settle for something comparable which I understand 100%. I was then given a Chevy Equinox which is an entry level SUV not a mid size SUV like I had requested, I complained to the agent to no avail. In the auto/rental car industry "Comparable" with the Jeep Grand Cherokee should be something like a Ford Explore, Chevrolet Traverse or a Pathfinder... not a Equinox. I am a big guy (5'11 300 lb) I don't mind driving the Equinox but I wanted something more roomy and thats why I chose the Jeep and paid $469.95. I asked for some sort of a discount at the counter but it seems that I was speaking with a Robot without any customer service skills. In todays Social Media World (Big Fan) every rental car company should pick it up a notch and stay competitive with the Avis's of the world. Below, is link to each vehicle's manufacturing base price to show "THEY ARE NOT COMPARABLE" https://www.jeep.com/grand-cherokee.html https://www.chevrolet.com/suvs/equinox-small-suv A very upset customer & awaiting a response and a discount!
Reviewed: June 18, 2019
The drop off was confusing, the lane was blocked by cones, and it was not clearly marked. No one was available at Kiosk and the instrucions to continue on to the inside counter were not clearly visible. No other auto rentals require this extra step.
Reviewed: July 5, 2019
We didn't get the car from Europcar as booked but advantage which we'd never heard of! Got hard sell on pre paid toll charge and refuelling. Both were overpriced and and inaccurately sold we we found out after the event.
Reviewed: January 23, 2019
Nothing special. The service was average, but the return location is hard to find.
Reviewed: January 23, 2019
Car was good the only issue I had was there was a strong smell of smoke every time i got into the car. It seems like the previous renters smoked alot in the car. Other than that everything else was excellent.
Reviewed: August 22, 2019
Yes, the car exceeded my expectations. Great on gas and stress-free. When I picked it up is was a bit dirty on the outside. overall, it was a great car. Finding the Advantage counter to pick up the car was a bit of a struggle as the signage is really small compared to the other counters.
Reviewed: August 11, 2019
The only problem was that I had to wait a long time for the car. Although there were 3 agents working at the desk, I had to wait about 30 minutes to get served. I am not sure why this was the case. Fortunately I came early and picked up my wife on time, as she had just flown in.
Reviewed: August 10, 2019
The pick-up station was difficult to find. I spent an 1:40 waiting to get my rental. It was a KIA instead of a Toyota Camry. Even though I paid in advance, I was charged the initial booking fee plus the additions (fuel fill, EZ Pass), plus a $200 deposit. The email provided after turn-in showed 672 miles and 1/4 tank of gas. That is pretty amazing gas mileage as I did not put any fuel into the car.
Reviewed: August 6, 2019
I was disappointed in the condition of the car. The fuel was only 7/8 full and it was diesel. I was not told it was a diesel car at check in and might have rejected it because of the difficulty finding diesel fuel. The tire inflation light was on when I got the car and I had to take it to be filled and reset the sensors. Finally, there was trash in the trunk. I rent a car because I do not want to maintain it. My experience with EZ rent was excellent, but this car was not ready to be released.
Reviewed: June 4, 2018
The price I booked online increased with additional fees at the store, from $280 to $306.
Reviewed: April 27, 2016
National is the designated supplier for our company. I have always used their cars when traveling to the US. This experience was no different from the previous ones, very pleasant.
