Professional service for pickup and drop-off was smooth, with a simple and quick process. The provided vehicle was in good condition, and there was no hard sell on insurance. The only downside was that the store's phone was not always reachable, but everything else was great.
Overall, the process of renting and returning the car was convenient. The car, with 6000 miles on it, was okay. The original exterior had some wear and tear, but no one checked during pickup. Thankfully, I took photos, so when asked if I caused the damage during return, I could show the photos taken at pickup.
Great service. The car was huge. The outside of the car was a little dirty but the inside was clean. The staff at Thrifty went above and beyond on our return they dropped us to the main airport as we have 3 kids and a car full of luggage. Very helpful.
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