CAR RENTAL REVIEWS ON HERTZ IN MADRID

Average rating on Hertz in Madrid: 7.9 /10

Sharon Walker

Spain

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1 days rental

Reviewed: Wed, May 7, 2025

About Hertz: 6.0 /10

About QEEQ: 8.0 /10

Everley Burke

Spain

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1 days rental

Madrid–Barajas Airport(MAD)

Reviewed: Wed, Dec 4, 2024

About Hertz: 10.0 /10

Highly professional and efficient.

About QEEQ: 10.0 /10

Ian Zacharias

Spain

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1 days rental

Reviewed: Tue, Jun 17, 2025

About Hertz: 10.0 /10

Overall satisfied, depends on luck. Most staff are very nice, but the first lady I encountered had a bad attitude.

About QEEQ: 10.0 /10

Jeff Cronin

Spain

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1 days rental

Reviewed: Tue, Jan 7, 2025

About Hertz: 2.0 /10

Simona Guy

Spain

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1 days rental

Madrid–Barajas Airport(MAD)

Reviewed: Tue, Jan 14, 2025

About Hertz: 6.0 /10

John Bellamy

Spain

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1 days rental

Madrid–Barajas Airport(MAD)

Reviewed: Tue, Feb 4, 2025

About Hertz: 10.0 /10

The rental car was excellent, compact enough to navigate narrow roads, and had great power.

About QEEQ: 10.0 /10

Beverly Locke

Spain

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1 days rental

Reviewed: Tue, Feb 4, 2025

About Hertz: 10.0 /10

Very satisfied

About QEEQ: 10.0 /10

Gilbert Amelia

Spain

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1 days rental

Reviewed: Thu, Mar 20, 2025

About Hertz: 10.0 /10

Well-known brand, upgraded to a larger car during pickup.

About QEEQ: 10.0 /10

Dunn Raphael

Spain

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1 days rental

Madrid–Barajas Airport(MAD)

Reviewed: Thu, Aug 14, 2025

About Hertz: 10.0 /10

Excellent service.

About QEEQ: 10.0 /10

Lydia Scott

Spain

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1 days rental

Madrid–Barajas Airport(MAD)

Reviewed: Sun, Jun 22, 2025

About Hertz: 10.0 /10

Good service attitude, clear explanation of contract terms.

About QEEQ: 10.0 /10

Neil Margaret

Spain

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1 days rental

Reviewed: Sun, Jan 12, 2025

About Hertz: 6.0 /10

About QEEQ: 8.0 /10

Dave Will

Spain

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1 days rental

Madrid–Barajas Airport(MAD)

Reviewed: Sat, Jun 28, 2025

About Hertz: 10.0 /10

Excellent

About QEEQ: 10.0 /10

Cliff McCarthy

Spain

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1 days rental

Madrid–Barajas Airport(MAD)

Reviewed: Sat, Feb 8, 2025

About Hertz: 8.0 /10

I scheduled a car pickup for 1:30 PM, but due to the large crowds during the Spring Festival, after completing the paperwork, the car was still not ready. I ended up waiting for over an hour and finally got the car close to 3 PM.

About QEEQ: 10.0 /10

Freda Mackintosh

Spain

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1 days rental

Reviewed: Mon, May 5, 2025

About Hertz: 10.0 /10

It's okay, but they only stick to their job responsibilities and ignore unrelated issues. This does show they are professional and keep work and personal matters separate.

About QEEQ: 10.0 /10

Jared Swift

Spain

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1 days rental

Madrid–Barajas Airport(MAD)

Reviewed: Mon, Mar 24, 2025

About Hertz: 10.0 /10

The vehicle was very new, and both pick-up and drop-off were extremely convenient.

About QEEQ: 10.0 /10

Myra Lawrence

Spain

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1 days rental

Madrid–Barajas Airport(MAD)

Reviewed: Mon, Jan 6, 2025

About Hertz: 2.0 /10

Tony Barrett

Spain

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1 days rental

Madrid–Barajas Airport(MAD)

Reviewed: Mon, Dec 16, 2024

About Hertz: 10.0 /10

Overall, it was satisfactory.

About QEEQ: 10.0 /10

Rex Hearst

Spain

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1 days rental

Madrid–Barajas Airport(MAD)

Reviewed: Mon, Aug 4, 2025

About Hertz: 10.0 /10

Satisfied

About QEEQ: 10.0 /10

Gwendolyn Elinor

Spain

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1 days rental

Madrid–Barajas Airport(MAD)

Reviewed: Fri, Jul 25, 2025

About Hertz: 6.0 /10

Marsh Price

Spain

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1 days rental

Madrid–Barajas Airport(MAD)

Reviewed: Fri, Jan 10, 2025

About Hertz: 6.0 /10

About QEEQ: 10.0 /10

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