Hertz, Ave Atocha Railway Station Station Car Rental

Address
Pick-up
Drop-off
Opening Hours
Security Deposit
Accepted Cards
E-voucher
Age requirements
Driver's License Requirements
Additional Extras
Cross Border
Cross Islands
Distances to Landmarks

Hertz - Ave Atocha Railway Station Station Information, Car Rental Instructions & Policies

Address

AV. CIUDAD DE BARCELONA 3,RETIRO, PRK 3 PLANTA 0. MADRID,28007,ES

Telephone

+34650707040

Pick-up Instructions

Please go to parking 3 of the train station for pick up. From inside the station, follow signs to "Puerta de Atocha", car parks P2 or P3 sign, You’ll eventually find yourself in the newer terminal. After entering, following the signs of "Alquiler de coches/car rental", you will get to Hertz counter. Please contact 902023932 if needed. Google map link: https://maps.app.goo.gl/6HZ2nD1LE19QLVFP7

Drop-off Instructions

From inside the station, follow address and signs to "Car Rental Parking/Aparcamiento coches alquiler", follow the P2 or P3 signs. You will get to Hertz counter. Parking Google map link: https://maps.app.goo.gl/6HZ2nD1LE19QLVFP7

Opening Hours

Days of Week	Sunday	Monday	Tuesday	Wednesday	Thursday	Friday	Saturday
Opening hours	08:00 -23:00	08:00 -23:00	08:00 -23:00	08:00 -23:00	08:00 -23:00	08:00 -23:00	08:00 -23:00

Security Deposit

Deposits are depending on which car type your rental car falls into, and can be paid credit cards and debit cards

Representative Car Models	Deposit Amount (approx.)	Business Days Required for Refund
Applicable to all car types, incl. Compact, SUV, Economy, Mini and more. Pack up ^	EUR 700	30-60

Accepted Cards

Credit cards in the main driver's name from the following issuers are accepted: Visa, Master, DinersClub, Discover, AMEX

Note that two credit cards may be asked for upon pickup if your rental car falls into these car types: Maserati Levante Winter-diesel-4wd, Genesis G70, Jeep Commander, Ford Mustang Gt Cabrio O Similar, Bmw X5, Genesis G70 Or Similar

Car rental with debit cards is also accepted and listed as below: Visa, Master

E-voucher

Accepted on mobile, a printout is not required.

Age requirements

21 - 99 years old

Young Driver Fee applies at 21 - 24 years old with charge of EUR 10.319166 - 27.85 per day approximately.

Driver's License Requirements

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 1 year(s).

The following models require 3 year's of license holding time: Maserati Levante Winter-diesel-4wd, Renault Scenic, Ford Transit 12-passenger Van Rwd Or Similar, Genesis G70, Jeep Commander, Bmw X3, Porsche Panamera Automatic Or Similar, Utad, Jeep Grand Wagoneer, Bmw X5, Chevrolet Tahoe, Genesis G70 Or Similar, Toyota Proace City, Fiat Doblo, Opel Combo Life, Peugeot Boxer Cargo Van, Mercedes Sprinter Refrigerated, Crafter 20m3 Bodywork, Ford Transit 350l, Land Rover Range Rover Sport P400 Dynamic Se-4wd

For foreign renters, you need to bring:

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit (IDP) is only a translation. You must present your original driving licence together with the original IDP at the counter — photocopies or scanned copies are not accepted.

EU/EEA Driving License

EU/EEA driving licenses are valid for car rental across the EU/EEA, as well as in Switzerland and the United Kingdom.

For local renters, you need to bring:

Full driver's license issued in Spain

Additional Extras

To be updated

Cross Border

Allowed:

Policies differ depending on which country you are traveling to.

Countries	Charges
Andorra Austria Belgium Denmark Finland France Germany Gibraltar Italy Show More Andorra Austria Belgium Denmark Finland France Germany Gibraltar Italy Liechtenstein Luxembourg Monaco Netherlands Norway Portugal The Republic of San Marino Sweden Switzerland	EUR 30 per rental

When driving into Portugal please purchase a temporary electronic toll tag at the border in order to drive on Portuguese toll roads.Luxury vehicle models may not be permitted to cross the border. For specific details, please confirm with the location at pick-up.

Not allowed:

Taking rental cars to the countries that are not listed in Allowed is not allowed.

Cross Islands

To be updated

Excess

Collision Damage Waiver Excess differs by car model:

EUR 670-3500 for other car models.

EUR 670-3500 for Suzuki Jimny,Arkana Hybrid,

EUR 1015 for Nissan Leaf,

EUR 1050 for Ford Puma,

EUR 1080 for Audi Q3,

EUR 1102.53 for Toyota Yaris Or Similar,

EUR 1106.78 for Peugeot 308,

EUR 1110 for Volvo Xc60,

EUR 1162.12 for Volkswagen Golf Inkl.gps,

EUR 1191.92 for Ford Focus Kombi,4 E Tech,

EUR 1200 for Suzuki Balena,Kia Ceed,Fiat Mobi,Nissan March,Fiat 500 Cabrio,Mercedes Smart For Two,

EUR 1400 for Citroen C4 Cactus,Volkswagen Taigo,Toyota Ch-r,Ford Transit,Opel Vivaro 9 Seater,Opel Grandland,Kuga Winter Tyres,Volkswagen T-cross,Ford Kuga,Opel Zafira,Mercedes-benz Cla,Toyota Corolla Or Similar,Peugeot 5008,Toyota Fortuner,Cadillac Ct5 Or Similar,Mystery Car,

EUR 1500 for Mercedes C-class,

EUR 1508 for Toyota C-hr Hsd,

EUR 1600 for Ford Tourneo,

EUR 1800 for Mini Cooper,Chevrolet Tahoe,Audi A3 Cabrio,Audi A4 Avant,Ford Mustang Gt Cabrio O Similar,

EUR 1010 for Volkswagen Virtus,Ford Kuga,

EUR 1080 for Volvo Xc40 Hybrid Prestige,

EUR 1200 for Leaf 500e Icon Mini Cooper,Fiat 600e,Opel Corsa,Fiat E-500 Electric,

EUR 1800 for Mercedes-benz Vito Or Similar,Nissan Kicks (automatico) O Similar,Cooper,Volvo Xc60 Hybrid Prestige,Volvo Xc90 Hybrid,Bmw X1,

EUR 2000 for Genesis G70,Ford Transit 12-passenger Van Rwd Or Similar,Chevrolet Corvette Convertible Or Similar,Fiat Abarth Cabrio,Genesis G70 Or Similar,

EUR 2800 for Bmw X5,Jeep Grand Wagoneer,Volvo Xc90,Bmw X3,Jeep Commander,

EUR 2200 for Mercedes-benz Glc,

EUR 3500 for Land Rover Range Rover Sport P400 Dynamic Se-4wd,

EUR 3000 for Polestar 2,Polestar 2,Model Y Lr-electric,

EUR 5000 for Maserati Levante Winter-diesel-4wd,

EUR 670 for Opel Corsa,

EUR 750 for Toyota Proace City,

EUR 775 for Ford Puma Hybrid 2025 Registered,Peugeot Partner,

EUR 790 for Bmw 1 Series,Renault Grand Scenic,Nissan Juke,

EUR 800 for Fiat Doblo,

EUR 805 for Kia Soluto,Ford Focus Auto, Hybrid,Hyundai Kona Hybrid,Mazda Cx 3,

EUR 840 for Alfa Romeo Giulietta,

EUR 850 for Crafter 20m3 Bodywork,

EUR 880 for Mini Cooper Cabrio,Opel Cabrio,Volkswagen The Beetle,

EUR 900 for Opel Combo Life,

EUR 950 for Mercedes Sprinter Refrigerated,Peugeot Boxer Cargo Van,

EUR 1400 for Citroen C4 Cactus,

EUR 805 for Kia Soluto,

EUR 1200 for Suzuki Balena,

EUR 805 for Ford Focus Auto, Hybrid,

EUR 1400 for Volkswagen Taigo,

EUR 1200 for Kia Ceed,

EUR 775 for Ford Puma Hybrid 2025 Registered,

EUR 880 for Mini Cooper Cabrio,

EUR 880 for Opel Cabrio,

EUR 880 for Volkswagen The Beetle,

EUR 1191.92 for Ford Focus Kombi,

EUR 1400 for Toyota Ch-r,

EUR 1200 for Leaf 500e Icon Mini Cooper,

EUR 805 for Hyundai Kona Hybrid,

EUR 1400 for Audi A3,

EUR 790 for Bmw 1 Series,

EUR 1200 for Fiat 600e,

EUR 1800 for Mini Cooper,

EUR 1200 for Fiat Mobi,

EUR 1191.92 for 4 E Tech,

EUR 809 for Suzuki Jimny,

EUR 775 for Peugeot Partner,

EUR 3000 for Polestar 2,

EUR 1800 for Chevrolet Tahoe,

EUR 1400 for Ford Transit,

EUR 1400 for Opel Vivaro 9 Seater,

EUR 1800 for Mercedes-benz Vito Or Similar,

EUR 950 for Mercedes Sprinter Refrigerated,

EUR 1200 for Opel Corsa,

EUR 1400 for Opel Grandland,

EUR 1400 for Kuga Winter Tyres,

EUR 1000 for ,

EUR 1080 for Arkana Hybrid,

EUR 1800 for Nissan Kicks (automatico) O Similar,

EUR 1400 for Ford Kuga,

EUR 950 for Peugeot Boxer Cargo Van,

EUR 805 for Mazda Cx 3,

EUR 1400 for Opel Zafira,

EUR 790 for Renault Grand Scenic,

EUR 1400 for Mercedes-benz Cla,

EUR 1800 for Cooper,

EUR 1800 for Volvo Xc60 Hybrid Prestige,

EUR 790 for Nissan Juke,

EUR 1800 for Audi A3 Cabrio,

EUR 2000 for Genesis G70,

EUR 2200 for Mercedes E-class,

EUR 2800 for Bmw X5,

EUR 2800 for Jeep Grand Wagoneer,

EUR 2800 for Volvo Xc90,

EUR 2000 for Ford Transit 12-passenger Van Rwd Or Similar,

EUR 1200 for Nissan March,

EUR 1400 for Toyota Corolla Or Similar,

EUR 1200 for Fiat 500 Cabrio,

EUR 1200 for Fiat E-500 Electric,

EUR 1200 for Mercedes Smart For Two,

EUR 1800 for Audi A4 Avant,

EUR 2000 for Chevrolet Corvette Convertible Or Similar,

EUR 2000 for Fiat Abarth Cabrio,

EUR 2000 for Genesis G70 Or Similar,

EUR 1800 for Volvo Xc90 Hybrid,

EUR 1010 for Volkswagen Virtus,

EUR 1400 for Peugeot 5008,

EUR 1400 for Toyota Fortuner,

EUR 1400 for Cadillac Ct5 Or Similar,

EUR 1800 for Bmw X1,

EUR 1010 for Ford Kuga,

EUR 3000 for Model Y Lr-electric,

EUR 1800 for Ford Mustang Gt Cabrio O Similar,

EUR 2800 for Bmw X3,

EUR 2800 for Jeep Commander,

EUR 1400 for Mystery Car,

EUR 1100 for ,

EUR 1200 for ,

EUR 1600 for ,

EUR 1900 for ,

EUR 2100 for ,

EUR 3000 for ,

EUR 3900 for ,

EUR 4200 for ,

EUR 5500 for ,

EUR 2299 for ,

EUR 986.15 for ,

EUR 937.75 for ,

EUR 1331 for ,

EUR 1064.8 for ,

EUR 974.05 for ,

EUR 2541 for ,

EUR 1306.8 for ,

EUR 2178 for ,

EUR 1936 for ,

EUR 810.7 for ,

EUR 978.89 for ,

EUR 1210 for ,

EUR 4719 for ,

EUR 3630 for ,

EUR 1452 for ,

EUR 955.9 for ,

EUR 1343.1 for ,

EUR 6655 for ,

Theft Insurance Excess differs by car model:

EUR 670-3500 for Suzuki Jimny,Arkana Hybrid,

EUR 1015 for Nissan Leaf,

EUR 1050 for Ford Puma,

EUR 1080 for Audi Q3,

EUR 1102.53 for Toyota Yaris Or Similar,

EUR 1106.78 for Peugeot 308,

EUR 1110 for Volvo Xc60,

EUR 1162.12 for Volkswagen Golf Inkl.gps,

EUR 1191.92 for Ford Focus Kombi,4 E Tech,

EUR 1200 for Suzuki Balena,Kia Ceed,Fiat Mobi,Nissan March,Fiat 500 Cabrio,Mercedes Smart For Two,

EUR 1500 for Mercedes C-class,

EUR 1508 for Toyota C-hr Hsd,

EUR 1600 for Ford Tourneo,

EUR 1800 for Mini Cooper,Chevrolet Tahoe,Audi A3 Cabrio,Audi A4 Avant,Ford Mustang Gt Cabrio O Similar,

EUR 1010 for Volkswagen Virtus,Ford Kuga,

EUR 1080 for Volvo Xc40 Hybrid Prestige,

EUR 1200 for Leaf 500e Icon Mini Cooper,Fiat 600e,Opel Corsa,Fiat E-500 Electric,

EUR 1800 for Mercedes-benz Vito Or Similar,Nissan Kicks (automatico) O Similar,Cooper,Volvo Xc60 Hybrid Prestige,Volvo Xc90 Hybrid,Bmw X1,

EUR 2000 for Genesis G70,Ford Transit 12-passenger Van Rwd Or Similar,Chevrolet Corvette Convertible Or Similar,Fiat Abarth Cabrio,Genesis G70 Or Similar,

EUR 2800 for Bmw X5,Jeep Grand Wagoneer,Volvo Xc90,Bmw X3,Jeep Commander,

EUR 2200 for Mercedes-benz Glc,

EUR 3500 for Land Rover Range Rover Sport P400 Dynamic Se-4wd,

EUR 3000 for Polestar 2,Polestar 2,Model Y Lr-electric,

EUR 5000 for Maserati Levante Winter-diesel-4wd,

EUR 670 for Opel Corsa,

EUR 750 for Toyota Proace City,

EUR 775 for Ford Puma Hybrid 2025 Registered,Peugeot Partner,

EUR 790 for Bmw 1 Series,Renault Grand Scenic,Nissan Juke,

EUR 800 for Fiat Doblo,

EUR 805 for Kia Soluto,Ford Focus Auto, Hybrid,Hyundai Kona Hybrid,Mazda Cx 3,

EUR 840 for Alfa Romeo Giulietta,

EUR 850 for Crafter 20m3 Bodywork,

EUR 880 for Mini Cooper Cabrio,Opel Cabrio,Volkswagen The Beetle,

EUR 900 for Opel Combo Life,

EUR 950 for Mercedes Sprinter Refrigerated,Peugeot Boxer Cargo Van,

EUR 1400 for Citroen C4 Cactus,

EUR 805 for Kia Soluto,

EUR 1200 for Suzuki Balena,

EUR 805 for Ford Focus Auto, Hybrid,

EUR 1400 for Volkswagen Taigo,

EUR 1200 for Kia Ceed,

EUR 775 for Ford Puma Hybrid 2025 Registered,

EUR 880 for Mini Cooper Cabrio,

EUR 880 for Opel Cabrio,

EUR 880 for Volkswagen The Beetle,

EUR 1191.92 for Ford Focus Kombi,

EUR 1400 for Toyota Ch-r,

EUR 1200 for Leaf 500e Icon Mini Cooper,

EUR 805 for Hyundai Kona Hybrid,

EUR 1400 for Audi A3,

EUR 790 for Bmw 1 Series,

EUR 1200 for Fiat 600e,

EUR 1800 for Mini Cooper,

EUR 1200 for Fiat Mobi,

EUR 1191.92 for 4 E Tech,

EUR 809 for Suzuki Jimny,

EUR 775 for Peugeot Partner,

EUR 3000 for Polestar 2,

EUR 1800 for Chevrolet Tahoe,

EUR 1400 for Ford Transit,

EUR 1400 for Opel Vivaro 9 Seater,

EUR 1800 for Mercedes-benz Vito Or Similar,

EUR 950 for Mercedes Sprinter Refrigerated,

EUR 1200 for Opel Corsa,

EUR 1400 for Opel Grandland,

EUR 1400 for Kuga Winter Tyres,

EUR 1000 for ,

EUR 1080 for Arkana Hybrid,

EUR 1800 for Nissan Kicks (automatico) O Similar,

EUR 1400 for Ford Kuga,

EUR 950 for Peugeot Boxer Cargo Van,

EUR 805 for Mazda Cx 3,

EUR 1400 for Opel Zafira,

EUR 790 for Renault Grand Scenic,

EUR 1400 for Mercedes-benz Cla,

EUR 1800 for Cooper,

EUR 1800 for Volvo Xc60 Hybrid Prestige,

EUR 790 for Nissan Juke,

EUR 1800 for Audi A3 Cabrio,

EUR 2000 for Genesis G70,

EUR 2200 for Mercedes E-class,

EUR 2800 for Bmw X5,

EUR 2800 for Jeep Grand Wagoneer,

EUR 2800 for Volvo Xc90,

EUR 2000 for Ford Transit 12-passenger Van Rwd Or Similar,

EUR 1200 for Nissan March,

EUR 1400 for Toyota Corolla Or Similar,

EUR 1200 for Fiat 500 Cabrio,

EUR 1200 for Fiat E-500 Electric,

EUR 1200 for Mercedes Smart For Two,

EUR 1800 for Audi A4 Avant,

EUR 2000 for Chevrolet Corvette Convertible Or Similar,

EUR 2000 for Fiat Abarth Cabrio,

EUR 2000 for Genesis G70 Or Similar,

EUR 1800 for Volvo Xc90 Hybrid,

EUR 1010 for Volkswagen Virtus,

EUR 1400 for Peugeot 5008,

EUR 1400 for Toyota Fortuner,

EUR 1400 for Cadillac Ct5 Or Similar,

EUR 1800 for Bmw X1,

EUR 1010 for Ford Kuga,

EUR 3000 for Model Y Lr-electric,

EUR 1800 for Ford Mustang Gt Cabrio O Similar,

EUR 2800 for Bmw X3,

EUR 2800 for Jeep Commander,

EUR 1400 for Mystery Car,

USD 0 for other car models.

EUR 1100 for ,

EUR 1200 for ,

EUR 1600 for ,

EUR 1900 for ,

EUR 2100 for ,

EUR 3000 for ,

EUR 3900 for ,

EUR 4200 for ,

EUR 5500 for ,

EUR 2299 for ,

EUR 986.15 for ,

EUR 937.75 for ,

EUR 1331 for ,

EUR 1064.8 for ,

EUR 974.05 for ,

EUR 2541 for ,

EUR 1306.8 for ,

EUR 2178 for ,

EUR 1936 for ,

EUR 810.7 for ,

EUR 978.89 for ,

EUR 1210 for ,

EUR 4719 for ,

EUR 3630 for ,

EUR 1452 for ,

EUR 955.9 for ,

EUR 1343.1 for ,

EUR 6655 for ,

Third Party Liability Insurance Excess:

EUR 0

Fuel Policy (what does it mean)

Full to Full

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

5.4 mi from Cuatro Vientos Airport

8.3 mi from Madrid–Barajas Airport

Railway Stations

0.4 mi from Atocha Train Station

3.6 mi from Vallecas

3.6 mi from Villaverde Bajo

Hotels

0.4 mi from Downtown Apartment - Atocha-Station & Parking

0.9 mi from Hotel Claridge Madrid

1.2 mi from Serrano Apartment by FlatSweetHome

Other Landmarks

0.7 mi from Paseo Del Prado

1.2 mi from Puerta Del Sol Madrid

3.3 mi from Convention Center

CHECK RATES

Map view of Hertz Store Location

coordinates: 40.404840086805 -3.6863266913655

Location Images

Hertz-Ave Atocha Railway Station Station-29824-telegraph

Guest Reviews

Total points： 6.7 / 10 Average

Vehicle condition: 0.8
Vehicle cleanliness: 0.7
Spaciousness: 0.6
Counter staff: 0.6
Pick-up location: 0.5
Drop-off location: 0.6
Pick-up time: 30-60 mins
Drop-off time: 0-10 mins

S.Sarangi
Madrid
8.3 /10 Very good
Reviewed: Monday, April 29, 2019
Paid about 12 euros a day for a better model. Upgraded from Seat Leon to Toyota CHR. Could feel the difference on the highways. Definitely a good tradeoff
Read More >
Matt
Madrid
9.7 /10 Excellent
Reviewed: Tuesday, August 6, 2019
Easy pick up and drop off, definitely recommend.
Read More >
Hans
Madrid
4 /10 Average
Reviewed: Thursday, September 12, 2019
Car pick-up: Not too bad Car drop-off: Terrible (to the point that I don't even want to use Hertz again) Car pick-up was way longer than expected. It's normal to wait for awhile but that day was very crowded and service was relatively slow. Service personel was kind and friendly but didn't give us the mini van (or equivalent) as stated on our booking voucher. Instead, we had a much smaller car, a Toyota CHR. We were not too happy about that. Car drop-off service was terrible. It took more than 30 mins. I waited for more than 10 mins after asking someone to help me. Then went into the office, I was ignored by 4 service personels for more than 5 mins - all pretending that I wasn't standing in front of them. I asked for help again and someone said that a specific Hertz lady would assist me. She was busy at that time, handling a rather difficult customer. At the 20mins or so mark, she came to me with extremely foul attitude to tell me to park the car in a extremely tight lot (when she parked the car for the previous customer). With her fault mood directed at me, her words and actions were unprofessional. At this point, I was boiling and pissed. I gathered myself to patiently park the car and subsequently after that called her out on her bad attitude. I told her that it's unacceptable to bring her previous customer issues and anger upon me and it was entirely unprofessional. I honestly have not met with such poor service from any of the other car companies. And this was not the first time I have had experience such poor service with Hertz. Overall, service standards were appalling. Terrible attitude from service staff, no initiative from service crew when there were 6 of them and long waiting time.
Read More >
Harlan Isaiah
Madrid
10 /10 Excellent
Reviewed: Sunday, February 21, 2016
Simple rental procedures, friendly and attentive front desk service, easy and convenient car return.
Read More >
Bowen Carroll
Madrid
6 /10 Average
Reviewed: Thursday, June 29, 2017
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Vic Tobias
Madrid
10 /10 Excellent
Reviewed: Thursday, August 24, 2017
After the car window was broken by a thief in Barcelona, they replaced the car for free. When a car of the same class wasn't available, they upgraded it to a Mercedes automatic business car.
Read More >
Abigail Harrod
Madrid
6 /10 Average
Reviewed: Tuesday, March 20, 2018
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Saxon Dulles
Madrid
8 /10 Very good
Reviewed: Tuesday, October 9, 2018
Overall very satisfied. Just a bit of a long wait in line at the store.
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Ives Cooper
Madrid
2 /10 Poor
Reviewed: Saturday, January 19, 2019
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Mavis Eveline
Madrid
2 /10 Poor
Reviewed: Monday, May 14, 2018
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Sebastiane Roger
Madrid
8 /10 Very good
Reviewed: Wednesday, October 24, 2018
Although there were language barriers, the staff was patient and efficiently handled the car pickup and return procedures. Especially on the 13th when we changed the drop-off location, the company was very accommodating!
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Viola Patience
Madrid
2 /10 Poor
Reviewed: Tuesday, April 24, 2018
Read More >
Primo Maxwell
Madrid
4 /10 Average
Reviewed: Sunday, October 6, 2019
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Bonnie Albert
Madrid
2 /10 Poor
Reviewed: Sunday, February 10, 2019
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Sebastiane Roger
Madrid
4 /10 Average
Reviewed: Tuesday, June 25, 2019
Read More >
Darren Whit
Madrid
10 /10 Excellent
Reviewed: Wednesday, March 6, 2024
Almost no queue, very few people
Read More >
Evangeline Den(n)is
Madrid
10 /10 Excellent
Reviewed: Monday, February 19, 2024
Very satisfied
Read More >
Marjorie Nelly
Madrid
8 /10 Very good
Reviewed: Thursday, May 23, 2024
Overall service is good.
Read More >
Maggie Barnard
Madrid
2 /10 Poor
Reviewed: Saturday, February 24, 2024
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Steward Jenkin(s)
Madrid
10 /10 Excellent
Reviewed: Thursday, February 29, 2024
Very good, straightforward process
Read More >
Reg Moses
Madrid
6 /10 Average
Reviewed: Sunday, May 5, 2024
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Pamela Douglas(s)
Madrid
6 /10 Average
Reviewed: Tuesday, July 2, 2024
Read More >
Ingram Matthew
Madrid
8 /10 Very good
Reviewed: Thursday, July 4, 2024
Hertz counter
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Sebastiane Roger
Madrid
4 /10 Average
Reviewed: Saturday, July 13, 2024
Read More >
Leo Tours
Madrid
10 /10 Excellent
Reviewed: Saturday, July 27, 2024
Quite convenient!
Read More >
Violet Haggai
Madrid
8 /10 Very good
Reviewed: Wednesday, July 31, 2024
The customer service actively recommended insurance and GPS upgrade, but later calls couldn't get through.
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Yale Valentine
Madrid
4 /10 Average
Reviewed: Sunday, August 4, 2024
Read More >
Neil Margaret
Madrid
6 /10 Average
Reviewed: Sunday, January 12, 2025
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Beverly Locke
Madrid
10 /10 Excellent
Reviewed: Tuesday, February 4, 2025
Very satisfied
Read More >
Freda Mackintosh
Madrid
10 /10 Excellent
Reviewed: Monday, May 5, 2025
It's okay, but they only stick to their job responsibilities and ignore unrelated issues. This does show they are professional and keep work and personal matters separate.
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Sharon Walker
Madrid
6 /10 Average
Reviewed: Wednesday, May 7, 2025
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Ian Zacharias
Madrid
10 /10 Excellent
Reviewed: Tuesday, June 17, 2025
Overall satisfied, depends on luck. Most staff are very nice, but the first lady I encountered had a bad attitude.
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Sebastian Acheson
Madrid
8 /10 Very good
Reviewed: Monday, October 27, 2025
Overall satisfied, the receptionist was enthusiastic and responsible, but the rental location was quite hard to find and I had to circle around several times.
Read More >