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Hertz, Madrid Princesa Car Rental

Hertz 400+ ratings, 1 reviews

Madrid, Community of Madrid, Spain

7.3 / 10 Good

Hertz - Madrid Princesa Information, Car Rental Instructions & Policies

Address

Calle De La Princesa, 9, 28008 Madrid, ES

Telephone

+34647691495

Pick-up Instructions

Pick up address: Calle De La Princesa, 9, 28008 Madrid, ES.

Drop-off Instructions

Return address: Calle de la Princesa, 5, 28008 Madrid, ES

Opening Hours

Days of WeekSundayMondayTuesdayWednesdayThursdayFridaySaturday
Opening hours
09:00 -17:00
09:00 -20:00
09:00 -20:00
09:00 -14:00
16:00 -19:00
09:00 -14:00
16:00 -19:00
09:00 -20:00
09:00 -20:00

Security Deposit

The deposit amount depends on the car category and can be paid by credit cards and debit cards
Representative Car ModelsDeposit Amount (approx.)Business Days Required for Refund

Applicable to all car types, incl. Compact, SUV, Economy, Mini and more.

Pack up ^
EUR 70030-60

Accepted Cards

Credit cards in the main driver's name from the following issuers are accepted: Visa, Master, DinersClub, Discover, AMEX

Visa Master DinersClub Discover AMEX

Note that two credit cards may be asked for upon pickup if your rental car falls into these car types: Maserati Levante Winter-diesel-4wd, Genesis G70, Special, Ford Mustang Gt Cabrio O Similar, Mercedes Gle, Genesis G70 Or Similar

Debit card accepted: Visa, Master

Visa Master

E-voucher

A mobile voucher is accepted; a printout is not required.

Age requirements

21 - 99 years old

Young Driver Fee applies at 21 - 24 years old with charge of EUR 10.326195 - 27.85 per day approximately.

Driver's License Requirements

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 1 year(s).

The following models require 3 year's of license holding time: Maserati Levante Winter-diesel-4wd, Seat Tarraco-diesel, Ford Transit 12-passenger Van Rwd Or Similar, Genesis G70, Special, Bmw X3, Special, Mercedes Class E Cabriolet, Volvo Xc90, Mercedes Gle, Renault Koleos, Genesis G70 Or Similar, Clio Cargo Van, Ford Custom, Peugeot Expert 5m3, Fiat Ducato, Mercedes Sprinter Refrigerated, Daily Hayon 20m3, Ford Transit 350l, Maserati Levante-4wd

For foreign renters, you need to bring:

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit (IDP) is only a translation. You must present your original driving licence together with the original IDP at the counter — photocopies or scanned copies are not accepted.

EU/EEA Driving License

EU/EEA driving licenses are valid for car rental across the EU/EEA, as well as in Switzerland and the United Kingdom.

For local renters, you need to bring:

Full driver's license issued in Spain

Additional Extras

To be updated

Cross Border

Allowed:

Policies differ depending on which country you are traveling to.
CountriesCharges

Andorra

Austria

Belgium

Denmark

Finland

France

Germany

Gibraltar

Italy

Show More

Andorra

Austria

Belgium

Denmark

Finland

France

Germany

Gibraltar

Italy

Liechtenstein

Luxembourg

Monaco

Netherlands

Norway

Portugal

The Republic of San Marino

Sweden

Switzerland

EUR 30 per rental
When driving into Portugal please purchase a temporary electronic toll tag at the border in order to drive on Portuguese toll roads.Luxury vehicle models may not be permitted to cross the border. For specific details, please confirm with the location at pick-up.

Not allowed:

Taking rental cars to the countries that are not listed in Allowed is not allowed.

Cross Islands

To be updated

Excess

Collision Damage Waiver Excess differs by car model:

EUR 670-3500 for other car models.

EUR 670-3500 for Suzuki Jimny,Hyundai Tucson,

EUR 1015 for Citroen E-c4 Electric Or Similar,

EUR 1050 for Ford Puma,

EUR 1080 for Toyota Hilux,

EUR 1102.53 for Renault Rafale Or Similar,

EUR 1106.78 for Standard Hatch Manual (or Similar),

EUR 1110 for Haval H6 Gac Gs4,

EUR 1162.12 for Ford Focus,

EUR 1191.92 for Fiat Tipo Estate,Citroen C3,

EUR 1200 for Hyundai I30,Renault Kwid,Toyota Yaris Or Similar,Fiat Panda,Fiat 500 Convertible,Mercedes Smart For Two,

EUR 1400 for Fiat Punto,Renault Megane,Toyota C-hr,Ford Transit,Mini Cooper Cabrio Or Similar,Skoda Ocatvia,Volkswagen Polo,Renault Rafale,Renault Kadjar Or Similar,Renault Kadjar,Volvo Xc40 Or Similar,Toyota Corolla Or Similar,Fiat Tipo,Kia Sorento Auto 5 Doors,Ford Kuga,Mystery Car,

EUR 1500 for Audi A6,

EUR 1508 for Kia Niro,,

EUR 1600 for Ford Transit Custom,

EUR 1800 for Mini One Cabrio,Renault Koleos,Audi A3 Cabrio,Mercedes C-class,Ford Mustang Gt Cabrio O Similar,

EUR 1010 for Toyota Corolla,Ford Kuga,

EUR 1080 for Volvo Xc40 Hybrid Prestige,

EUR 1200 for Lexus Ux 300e,Fiat 600e,Skoda Elroq Electric,Fiat 500e-electric,

EUR 1800 for Volvo Xc60,Toyota C-hr,Bmw Serie 2 Active Tourer,Volvo Xc60 Hybrid Prestige,Volvo Xc90 Hybrid,Kia Sportage Or Similar,

EUR 2000 for Genesis G70,Ford Transit 12-passenger Van Rwd Or Similar,Bmw 4 Series Cabrio Auto Diesel 2 Doors,Fiat Abarth Cabrio,Genesis G70 Or Similar,

EUR 2800 for Mercedes Gle,Volvo Xc90,Volvo Xc90,Bmw X3,Special,

EUR 2200 for Bmw X3,

EUR 3500 for Maserati Levante-4wd,

EUR 3000 for Model 3 Lr-electric,Polestar 2,Model Y Lr-electric,

EUR 5000 for Maserati Levante Winter-diesel-4wd,

EUR 670 for Toyota Yaris,

EUR 750 for Clio Cargo Van,

EUR 775 for Ford Puma Hybrid 2025 Registered,Renault Clio,

EUR 790 for Chevrolet Impala Or Similar,Peugeot 5008,Volkswagen T-roc,

EUR 800 for Ford Custom,

EUR 805 for Honda Fit,Toyota Auris Hybrid,Toyota Corolla Aut. Hybrid,Suzuki Ertiga,

EUR 840 for Nissan Micra,

EUR 850 for Daily Hayon 20m3,

EUR 880 for Mini Cooper Cabrio,Opel Cabrio,Volkswagen The Beetle,

EUR 900 for Peugeot Expert 5m3,

EUR 950 for Mercedes Sprinter Refrigerated,Fiat Ducato,

EUR 1400 for Fiat Punto,

EUR 805 for Honda Fit,

EUR 1200 for Hyundai I30,

EUR 805 for Toyota Auris Hybrid,

EUR 1400 for Renault Megane,

EUR 1200 for Renault Kwid,

EUR 775 for Ford Puma Hybrid 2025 Registered,

EUR 880 for Mini Cooper Cabrio,

EUR 880 for Opel Cabrio,

EUR 880 for Volkswagen The Beetle,

EUR 1191.92 for Fiat Tipo Estate,

EUR 1400 for Toyota C-hr,

EUR 1200 for Lexus Ux 300e,

EUR 805 for Toyota Corolla Aut. Hybrid,

EUR 1400 for Vw Golf,

EUR 790 for Chevrolet Impala Or Similar,

EUR 1200 for Fiat 600e,

EUR 1800 for Mini One Cabrio,

EUR 1200 for Toyota Yaris Or Similar,

EUR 1191.92 for Citroen C3,

EUR 809 for Suzuki Jimny,

EUR 775 for Renault Clio,

EUR 3000 for Model 3 Lr-electric,

EUR 1800 for Renault Koleos,

EUR 1400 for Ford Transit,

EUR 1400 for Mini Cooper Cabrio Or Similar,

EUR 3000 for Polestar 2,

EUR 1800 for Volvo Xc60,

EUR 950 for Mercedes Sprinter Refrigerated,

EUR 1200 for Skoda Elroq Electric,

EUR 1400 for Skoda Ocatvia,

EUR 1400 for Volkswagen Polo,

EUR 1000 for ,

EUR 1080 for Hyundai Tucson,

EUR 1800 for Toyota C-hr,

EUR 1400 for Renault Kadjar Or Similar,

EUR 950 for Fiat Ducato,

EUR 805 for Suzuki Ertiga,

EUR 1400 for Renault Kadjar,

EUR 790 for Peugeot 5008,

EUR 1400 for Volvo Xc40 Or Similar,

EUR 1800 for Bmw Serie 2 Active Tourer,

EUR 1800 for Volvo Xc60 Hybrid Prestige,

EUR 790 for Volkswagen T-roc,

EUR 1800 for Audi A3 Cabrio,

EUR 2000 for Genesis G70,

EUR 2200 for Mercedes S-class,

EUR 2800 for Mercedes Gle,

EUR 2800 for Volvo Xc90,

EUR 2000 for Ford Transit 12-passenger Van Rwd Or Similar,

EUR 1200 for Fiat Panda,

EUR 1400 for Toyota Corolla Or Similar,

EUR 1200 for Fiat 500 Convertible,

EUR 1200 for Fiat 500e-electric,

EUR 1200 for Mercedes Smart For Two,

EUR 1800 for Mercedes C-class,

EUR 2000 for Bmw 4 Series Cabrio Auto Diesel 2 Doors,

EUR 2000 for Fiat Abarth Cabrio,

EUR 2000 for Genesis G70 Or Similar,

EUR 1800 for Volvo Xc90 Hybrid,

EUR 1010 for Toyota Corolla,

EUR 1400 for Fiat Tipo,

EUR 1400 for Kia Sorento Auto 5 Doors,

EUR 1400 for Ford Kuga,

EUR 1800 for Kia Sportage Or Similar,

EUR 1010 for Ford Kuga,

EUR 3000 for Model Y Lr-electric,

EUR 1800 for Ford Mustang Gt Cabrio O Similar,

EUR 2800 for Bmw X3,

EUR 2800 for Special,

EUR 1400 for Mystery Car,

EUR 1100 for ,

EUR 1200 for ,

EUR 1600 for ,

EUR 1900 for ,

EUR 2100 for ,

EUR 3000 for ,

EUR 3900 for ,

EUR 4200 for ,

EUR 5500 for ,

EUR 2299 for ,

EUR 986.15 for ,

EUR 937.75 for ,

EUR 1331 for ,

EUR 1064.8 for ,

EUR 974.05 for ,

EUR 2541 for ,

EUR 1306.8 for ,

EUR 2178 for ,

EUR 1936 for ,

EUR 810.7 for ,

EUR 978.89 for ,

EUR 1210 for ,

EUR 4719 for ,

EUR 3630 for ,

EUR 1452 for ,

EUR 955.9 for ,

EUR 1343.1 for ,

EUR 6655 for ,

Theft Insurance Excess differs by car model:

EUR 670-3500 for Suzuki Jimny,Hyundai Tucson,

EUR 1015 for Citroen E-c4 Electric Or Similar,

EUR 1050 for Ford Puma,

EUR 1080 for Toyota Hilux,

EUR 1102.53 for Renault Rafale Or Similar,

EUR 1106.78 for Standard Hatch Manual (or Similar),

EUR 1110 for Haval H6 Gac Gs4,

EUR 1162.12 for Ford Focus,

EUR 1191.92 for Fiat Tipo Estate,Citroen C3,

EUR 1200 for Hyundai I30,Renault Kwid,Toyota Yaris Or Similar,Fiat Panda,Fiat 500 Convertible,Mercedes Smart For Two,

EUR 1400 for Fiat Punto,Renault Megane,Toyota C-hr,Ford Transit,Mini Cooper Cabrio Or Similar,Skoda Ocatvia,Volkswagen Polo,Renault Rafale,Renault Kadjar Or Similar,Renault Kadjar,Volvo Xc40 Or Similar,Toyota Corolla Or Similar,Fiat Tipo,Kia Sorento Auto 5 Doors,Ford Kuga,Mystery Car,

EUR 1500 for Audi A6,

EUR 1508 for Kia Niro,,

EUR 1600 for Ford Transit Custom,

EUR 1800 for Mini One Cabrio,Renault Koleos,Audi A3 Cabrio,Mercedes C-class,Ford Mustang Gt Cabrio O Similar,

EUR 1010 for Toyota Corolla,Ford Kuga,

EUR 1080 for Volvo Xc40 Hybrid Prestige,

EUR 1200 for Lexus Ux 300e,Fiat 600e,Skoda Elroq Electric,Fiat 500e-electric,

EUR 1800 for Volvo Xc60,Toyota C-hr,Bmw Serie 2 Active Tourer,Volvo Xc60 Hybrid Prestige,Volvo Xc90 Hybrid,Kia Sportage Or Similar,

EUR 2000 for Genesis G70,Ford Transit 12-passenger Van Rwd Or Similar,Bmw 4 Series Cabrio Auto Diesel 2 Doors,Fiat Abarth Cabrio,Genesis G70 Or Similar,

EUR 2800 for Mercedes Gle,Volvo Xc90,Volvo Xc90,Bmw X3,Special,

EUR 2200 for Bmw X3,

EUR 3500 for Maserati Levante-4wd,

EUR 3000 for Model 3 Lr-electric,Polestar 2,Model Y Lr-electric,

EUR 5000 for Maserati Levante Winter-diesel-4wd,

EUR 670 for Toyota Yaris,

EUR 750 for Clio Cargo Van,

EUR 775 for Ford Puma Hybrid 2025 Registered,Renault Clio,

EUR 790 for Chevrolet Impala Or Similar,Peugeot 5008,Volkswagen T-roc,

EUR 800 for Ford Custom,

EUR 805 for Honda Fit,Toyota Auris Hybrid,Toyota Corolla Aut. Hybrid,Suzuki Ertiga,

EUR 840 for Nissan Micra,

EUR 850 for Daily Hayon 20m3,

EUR 880 for Mini Cooper Cabrio,Opel Cabrio,Volkswagen The Beetle,

EUR 900 for Peugeot Expert 5m3,

EUR 950 for Mercedes Sprinter Refrigerated,Fiat Ducato,

EUR 1400 for Fiat Punto,

EUR 805 for Honda Fit,

EUR 1200 for Hyundai I30,

EUR 805 for Toyota Auris Hybrid,

EUR 1400 for Renault Megane,

EUR 1200 for Renault Kwid,

EUR 775 for Ford Puma Hybrid 2025 Registered,

EUR 880 for Mini Cooper Cabrio,

EUR 880 for Opel Cabrio,

EUR 880 for Volkswagen The Beetle,

EUR 1191.92 for Fiat Tipo Estate,

EUR 1400 for Toyota C-hr,

EUR 1200 for Lexus Ux 300e,

EUR 805 for Toyota Corolla Aut. Hybrid,

EUR 1400 for Vw Golf,

EUR 790 for Chevrolet Impala Or Similar,

EUR 1200 for Fiat 600e,

EUR 1800 for Mini One Cabrio,

EUR 1200 for Toyota Yaris Or Similar,

EUR 1191.92 for Citroen C3,

EUR 809 for Suzuki Jimny,

EUR 775 for Renault Clio,

EUR 3000 for Model 3 Lr-electric,

EUR 1800 for Renault Koleos,

EUR 1400 for Ford Transit,

EUR 1400 for Mini Cooper Cabrio Or Similar,

EUR 3000 for Polestar 2,

EUR 1800 for Volvo Xc60,

EUR 950 for Mercedes Sprinter Refrigerated,

EUR 1200 for Skoda Elroq Electric,

EUR 1400 for Skoda Ocatvia,

EUR 1400 for Volkswagen Polo,

EUR 1000 for ,

EUR 1080 for Hyundai Tucson,

EUR 1800 for Toyota C-hr,

EUR 1400 for Renault Kadjar Or Similar,

EUR 950 for Fiat Ducato,

EUR 805 for Suzuki Ertiga,

EUR 1400 for Renault Kadjar,

EUR 790 for Peugeot 5008,

EUR 1400 for Volvo Xc40 Or Similar,

EUR 1800 for Bmw Serie 2 Active Tourer,

EUR 1800 for Volvo Xc60 Hybrid Prestige,

EUR 790 for Volkswagen T-roc,

EUR 1800 for Audi A3 Cabrio,

EUR 2000 for Genesis G70,

EUR 2200 for Mercedes S-class,

EUR 2800 for Mercedes Gle,

EUR 2800 for Volvo Xc90,

EUR 2000 for Ford Transit 12-passenger Van Rwd Or Similar,

EUR 1200 for Fiat Panda,

EUR 1400 for Toyota Corolla Or Similar,

EUR 1200 for Fiat 500 Convertible,

EUR 1200 for Fiat 500e-electric,

EUR 1200 for Mercedes Smart For Two,

EUR 1800 for Mercedes C-class,

EUR 2000 for Bmw 4 Series Cabrio Auto Diesel 2 Doors,

EUR 2000 for Fiat Abarth Cabrio,

EUR 2000 for Genesis G70 Or Similar,

EUR 1800 for Volvo Xc90 Hybrid,

EUR 1010 for Toyota Corolla,

EUR 1400 for Fiat Tipo,

EUR 1400 for Kia Sorento Auto 5 Doors,

EUR 1400 for Ford Kuga,

EUR 1800 for Kia Sportage Or Similar,

EUR 1010 for Ford Kuga,

EUR 3000 for Model Y Lr-electric,

EUR 1800 for Ford Mustang Gt Cabrio O Similar,

EUR 2800 for Bmw X3,

EUR 2800 for Special,

EUR 1400 for Mystery Car,

USD 0 for other car models.

EUR 1100 for ,

EUR 1200 for ,

EUR 1600 for ,

EUR 1900 for ,

EUR 2100 for ,

EUR 3000 for ,

EUR 3900 for ,

EUR 4200 for ,

EUR 5500 for ,

EUR 2299 for ,

EUR 986.15 for ,

EUR 937.75 for ,

EUR 1331 for ,

EUR 1064.8 for ,

EUR 974.05 for ,

EUR 2541 for ,

EUR 1306.8 for ,

EUR 2178 for ,

EUR 1936 for ,

EUR 810.7 for ,

EUR 978.89 for ,

EUR 1210 for ,

EUR 4719 for ,

EUR 3630 for ,

EUR 1452 for ,

EUR 955.9 for ,

EUR 1343.1 for ,

EUR 6655 for ,

Third Party Liability Insurance Excess:

EUR 0

Fuel Policy (what does it mean)

Full to Full

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

8.6 mi from Madrid–Barajas Airport

Railway Stations

1.6 mi from Atocha Train Station

2.1 mi from Madrid - Puerta de Hierro 5600

3.6 mi from Chamartin Station

Hotels

0.5 mi from Alterhome Moncloa II

0.7 mi from C.H Las Murallas

0.7 mi from Chueca Exclusive II MADFlats Collection

Other Landmarks

0.8 mi from Puerta Del Sol Madrid

1.3 mi from Paseo Del Prado

2.2 mi from Convention Center

CHECK RATES
Map view of Hertz Store Location
coordinates: 40.425591 -3.71284

Pay for Car Rentals with Crypto

In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
Guest Reviews

Total points： 7.3 / 10 Good

  • Vehicle condition: 0.0
  • Vehicle cleanliness: 0.0
  • Spaciousness: 0.0
  • Counter staff: 0.0
  • Pick-up location: 0.0
  • Drop-off location: 0.0
  • Pick-up time: 10-30 mins
  • Drop-off time: 10-30 mins

  • Wallis O'Casey

    Madrid

    6 /10 Average

    Reviewed: Saturday, October 5, 2024

    Read More >

  • Troy Nick

    Madrid

    6 /10 Average

    Reviewed: Sunday, August 4, 2019

    Read More >

  • Winfred Bill

    Madrid

    10 /10 Excellent

    Reviewed: Thursday, November 10, 2016

    The store staff recommended an upgrade to a larger car at a discounted price, which I declined. The car was picked up smoothly and was in good condition. However, I received a €40 fine upon returning from the trip, which was listed as an 'information transfer fee'. This fine was unclear, and I still don't know what the violation was.
    Read More >

More Hertz Car Rental Locations in Madrid

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What's the address of the rental location?

Calle De La Princesa, 9, 28008 Madrid, ES

What is the Telephone Number?

+34647691495

How to Return The Rental Car, Car Park or Key Box & After Hours Return Instructions?

Return address: Calle de la Princesa, 5, 28008 Madrid, ES

What are the Accepted Cards as Payment Methods for this Car Rental Location?

Can I Pick up Rental Cars with a E-voucher?

A mobile voucher is accepted; a printout is not required.

What are the Driver's Age Requirements for this Car Rental Company?

21 - 99 years old

Young Driver Fee applies at 21 - 24 years old with charge of EUR 10.326195 - 27.85 per day approximately.

What are the Driving Licence Requirements to Rent a Car from this Car Rental Location?

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 1 year(s).

The following models require 3 year's of license holding time: Maserati Levante Winter-diesel-4wd, Seat Tarraco-diesel, Ford Transit 12-passenger Van Rwd Or Similar, Genesis G70, Special, Bmw X3, Special, Mercedes Class E Cabriolet, Volvo Xc90, Mercedes Gle, Renault Koleos, Genesis G70 Or Similar, Clio Cargo Van, Ford Custom, Peugeot Expert 5m3, Fiat Ducato, Mercedes Sprinter Refrigerated, Daily Hayon 20m3, Ford Transit 350l, Maserati Levante-4wd

  • For foreign renters, you need to bring:

    Original driving licence + International Driving Permit (IDP)

    Please note that an International Driving Permit (IDP) is only a translation. You must present your original driving licence together with the original IDP at the counter — photocopies or scanned copies are not accepted.

    EU/EEA Driving License

    EU/EEA driving licenses are valid for car rental across the EU/EEA, as well as in Switzerland and the United Kingdom.

  • For local renters, you need to bring:

    Full driver's license issued in Spain

Additional Extras

To be updated

What are the Distances to Airports | Railway Stations | Hotels | Other Landmarks from this Store?

  • Airports

    8.6 mi from Madrid–Barajas Airport

  • Railway Stations

    1.6 mi from Atocha Train Station

    2.1 mi from Madrid - Puerta de Hierro 5600

    3.6 mi from Chamartin Station

  • Hotels

    0.5 mi from Alterhome Moncloa II

    0.7 mi from C.H Las Murallas

    0.7 mi from Chueca Exclusive II MADFlats Collection

  • Other Landmarks

    0.8 mi from Puerta Del Sol Madrid

    1.3 mi from Paseo Del Prado

    2.2 mi from Convention Center

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