Hertz, Madrid Chamartin Car Rental

3% OFF

Address
Pickup
Return
Opening Hours
Deposit
Accepted Cards
E-voucher
Age requirements
Driver's License Requirements
Additional Extras
Cross Border
Cross Islands
Distances to Landmarks

Hertz - Madrid Chamartin Information, Car Rental Instructions & Policies

Address

Nuestra Senora Del Recuerdo, Parking Lot, C. de la Hiedra, 26, Chamartín, 28036 Madrid

Telephone

+34913152444

Pick-up Instructions

Counter located at the parking lot, address:Nuestra Senora Del Recuerdo, Parking Lot, C. de la Hiedra, 26, Chamartín, 28036 Madrid, Spain.

Drop-off Instructions

Return instruction is being collected.

Opening Hours

Days of Week	Sunday	Monday	Tuesday	Wednesday	Thursday	Friday	Saturday
Opening hours	09:00 -17:00	09:00 -17:00	09:00 -17:00	09:00 -17:00	09:00 -17:00	09:00 -17:00	09:00 -17:00

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)

Representative Car Models	Deposit Amount(approx.)	Business Days Required for Refund
Applicable to all car types，incl. Compact，Suv，Economy，Mini and others. Pack up ^	USD300-5000	30-60

Accepted Cards

Credit cards issued by the following companies qualify a car rental from this store: Visa, Master

E-voucher

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

Age requirements

21 - 99 years old

Young Driver Fee applies at 21 - 24 years old with charge of EUR 9.313854 - 27.85 per day approximately.

Driver's License Requirements

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 1 year(s).

The following models require 3 year's of license holding time: Maserati Levante Winter-diesel-4wd, Nissan Evalia 7 Seats, Volvo S60 A4 Perf Volvo S90, Bmw M440 Coupé/gran Coupé *model Guaranteed*, Mercedes S-class, Mercedes E Class, Porsche Panamera Automatic Or Similar, Audi A5 Cabriolet, Audi Q5 Or Similar Or Similar, Bmw X 4 2.0 D, Volvo Xc60, Toyota Hiace, Peugeot Partner 3m3, Ford Custom, Peugeot Expert 5m3, Ford Transit Custom, Mercedes Sprinter Refrigerated, Daily Hayon 20m3, Fiat Doblo Cargo A/c, Maserati Levante

For foreign renters, you need to bring:

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit(IDP) is only a translation.You must present your original driving licence with the original IDP at the counter.

Original Japanese Driving Licence + Dealer translation

Translation templates provided by car rental companies, available online for free: https://jp.qeeq.com/tld-topic

For local renters, you need to bring:

Full driver's license issued in Spain

Additional Extras

Extras Prices

Additional driver

Note that all drivers must provide their valid documentation.

EUR 15.75/day

GPS rental

Provided by the local stores. Usually, interface and voice are of the local language.

EUR 17/day

Infant car seat rental

Recommended for children weighing under 20 lbs /9kg (birth to approx. 1-12 months)

EUR 14/day

Child car seat rental

Recommended for children weighing 20-40 lbs /9-18kg (approx. 1 - 3 years)‌

EUR 14/day

Child booster seat rental

Recommended for children weighing 40-80 lbs /18-36 kg

EUR 15/day

Cross Border

Paid:

Depending on which countries to bring the rental cars to, policies differ:

Countries	Charges
Andorra Austria Belgium Denmark Finland France Germany Gibraltar Italy Show More Andorra Austria Belgium Denmark Finland France Germany Gibraltar Italy Liechtenstein Luxembourg Monaco Netherlands Norway Portugal The Republic of San Marino Sweden Switzerland	EUR 16 per rental

When driving into Portugal please purchase a temporary electronic toll tag at the border in order to drive on Portuguese toll roads.

Must-not:

Taking rental cars to the countries that are not listed in Paid is not allowed.

Cross Islands

To be updated

Excess

Collision Damage Waiver Excess differs by car model:

EUR 670-3500 for other car models.

EUR 670-3500 for Suzuki Jimny,Toyota Corolla Cross,

EUR 1015 for Smart #1,

EUR 1050 for Captur Winter Tyres,

EUR 1080 for Kia Sportage,

EUR 1102.53 for Peugeot 208,

EUR 1106.78 for Fiat 500l/nissan Juke,

EUR 1110 for Bmw X3,

EUR 1162.12 for Opel Astra,

EUR 1191.92 for Peugeot 308,Renault Zoe-electric,

EUR 1200 for Chevrolet Lacetti,Skoda Fabia,Opel Corsa,Opel Adam,Fiat 500c,Smart Fortwo,

EUR 1400 for Suzuki Baleno,Hyundai Accent,Toyota Auris,Vw Shuttle,Citroen Space Tourer,Peugeot 3008,Opel Insignia,Volkswagen T-cross,Nissan Qashqai,Opel Mokka,Bmw 4 Series Gran Coupe,Fiat 500 Electric,Peugeot 508,Land Rover Discovery Sport,Ford Kuga,Mystery Car,

EUR 1500 for Toyota Auris,

EUR 1508 for Compact Elite,

EUR 1600 for Toyota Proace,

EUR 1800 for Bmw Serie 4 Cabrio Aut,Volvo Xc60,Audi A3 Convertible,Mercedes C-class,Ford Mustang Gt Cabrio O Similar,

EUR 1010 for Peugeot 408,Skoda Kamiq,

EUR 1080 for Renault Austral,

EUR 1200 for Cupra Born,Peugeot E 2008,Peugeot E-208 Electric,Fiat 500e-electric,

EUR 1800 for Volvo Xc60,Peugeot 3008,Bmw Series 1 Hatchback,Audi Q5 Inc,Jaguar E-pace,Volvo Xc40,

EUR 2000 for Bmw M440 Coupé/gran Coupé *model Guaranteed*,Volvo S60 A4 Perf Volvo S90,Mercedes E250 Convertible,Fiat Abarth Cabrio,Toyota Hiace,

EUR 2800 for Bmw X 4 2.0 D,Audi Q5 Or Similar Or Similar,Volvo Xc90--4wd,Mercedes E Class,Mercedes S-class,

EUR 2200 for Volvo Xc90 Hybride,

EUR 3500 for Maserati Levante,

EUR 3000 for Model 3 Lr-electric,Polestar 2,Model Y Lr-electric,

EUR 5000 for Maserati Levante Winter-diesel-4wd,

EUR 670 for Toyota Yaris Hybrid,

EUR 750 for Peugeot Partner 3m3,

EUR 775 for Ford Puma Hybrid,Vw Polo 10 Hyundai Hb20 10 Fiat Argo 10,

EUR 790 for Audi A3 O Similar,Peugeot 5008 7 Seater,Opel Zafira,

EUR 800 for Ford Custom,

EUR 805 for Volkswagen Golf,Niro Plug In,Toyota Chr Hybrid,Citroen C4 Picasso,

EUR 840 for Alfa Romeo Giulietta,

EUR 850 for Daily Hayon 20m3,

EUR 880 for Vw T-roc Cabriolet,Citroen Ds3,Volkswagen The Beetle,

EUR 900 for Peugeot Expert 5m3,

EUR 950 for Mercedes Sprinter Refrigerated,Ford Transit Custom,

EUR 1400 for Suzuki Baleno,

EUR 805 for Volkswagen Golf,

EUR 1200 for Chevrolet Lacetti,

EUR 805 for Niro Plug In,

EUR 1400 for Hyundai Accent,

EUR 1200 for Skoda Fabia,

EUR 775 for Ford Puma Hybrid,

EUR 880 for Vw T-roc Cabriolet,

EUR 880 for Citroen Ds3,

EUR 880 for Volkswagen The Beetle,

EUR 1191.92 for Peugeot 308,

EUR 1400 for Toyota Auris,

EUR 1200 for Cupra Born,

EUR 805 for Toyota Chr Hybrid,

EUR 1400 for Mercedes Class A,

EUR 790 for Audi A3 O Similar,

EUR 1200 for Peugeot E 2008,

EUR 1800 for Bmw Serie 4 Cabrio Aut,

EUR 1200 for Opel Corsa,

EUR 1191.92 for Renault Zoe-electric,

EUR 809 for Suzuki Jimny,

EUR 775 for Vw Polo 10 Hyundai Hb20 10 Fiat Argo 10,

EUR 3000 for Model 3 Lr-electric,

EUR 1800 for Volvo Xc60,

EUR 1400 for Vw Shuttle,

EUR 1400 for Citroen Space Tourer,

EUR 3000 for Polestar 2,

EUR 950 for Mercedes Sprinter Refrigerated,

EUR 1200 for Peugeot E-208 Electric,

EUR 1400 for Peugeot 3008,

EUR 1400 for Opel Insignia,

EUR 1400 for Volkswagen T-cross,

EUR 1080 for Toyota Corolla Cross,

EUR 1800 for Peugeot 3008,

EUR 1400 for Nissan Qashqai,

EUR 950 for Ford Transit Custom,

EUR 805 for Citroen C4 Picasso,

EUR 1400 for Opel Mokka,

EUR 790 for Peugeot 5008 7 Seater,

EUR 1400 for Bmw 4 Series Gran Coupe,

EUR 1800 for Bmw Series 1 Hatchback,

EUR 1800 for Audi Q5 Inc,

EUR 790 for Opel Zafira,

EUR 1800 for Audi A3 Convertible,

EUR 2000 for Bmw M440 Coupé/gran Coupé *model Guaranteed*,

EUR 2200 for Maserati Levante,

EUR 2800 for Bmw X 4 2.0 D,

EUR 2800 for Audi Q5 Or Similar Or Similar,

EUR 2800 for Volvo Xc90--4wd,

EUR 2000 for Volvo S60 A4 Perf Volvo S90,

EUR 1200 for Opel Adam,

EUR 1400 for Fiat 500 Electric,

EUR 1200 for Fiat 500c,

EUR 1200 for Fiat 500e-electric,

EUR 1200 for Smart Fortwo,

EUR 1800 for Mercedes C-class,

EUR 2000 for Mercedes E250 Convertible,

EUR 2000 for Fiat Abarth Cabrio,

EUR 2000 for Toyota Hiace,

EUR 1800 for Jaguar E-pace,

EUR 1010 for Peugeot 408,

EUR 1400 for Peugeot 508,

EUR 1400 for Land Rover Discovery Sport,

EUR 1400 for Ford Kuga,

EUR 1800 for Volvo Xc40,

EUR 1010 for Skoda Kamiq,

EUR 3000 for Model Y Lr-electric,

EUR 1800 for Ford Mustang Gt Cabrio O Similar,

EUR 2800 for Mercedes E Class,

EUR 2800 for Mercedes S-class,

EUR 1400 for Mystery Car,

Theft Insurance Excess differs by car model:

EUR 670-3500 for Suzuki Jimny,Toyota Corolla Cross,

EUR 1015 for Smart #1,

EUR 1050 for Captur Winter Tyres,

EUR 1080 for Kia Sportage,

EUR 1102.53 for Peugeot 208,

EUR 1106.78 for Fiat 500l/nissan Juke,

EUR 1110 for Bmw X3,

EUR 1162.12 for Opel Astra,

EUR 1191.92 for Peugeot 308,Renault Zoe-electric,

EUR 1200 for Chevrolet Lacetti,Skoda Fabia,Opel Corsa,Opel Adam,Fiat 500c,Smart Fortwo,

EUR 1500 for Toyota Auris,

EUR 1508 for Compact Elite,

EUR 1600 for Toyota Proace,

EUR 1800 for Bmw Serie 4 Cabrio Aut,Volvo Xc60,Audi A3 Convertible,Mercedes C-class,Ford Mustang Gt Cabrio O Similar,

EUR 1010 for Peugeot 408,Skoda Kamiq,

EUR 1080 for Renault Austral,

EUR 1200 for Cupra Born,Peugeot E 2008,Peugeot E-208 Electric,Fiat 500e-electric,

EUR 1800 for Volvo Xc60,Peugeot 3008,Bmw Series 1 Hatchback,Audi Q5 Inc,Jaguar E-pace,Volvo Xc40,

EUR 2000 for Bmw M440 Coupé/gran Coupé *model Guaranteed*,Volvo S60 A4 Perf Volvo S90,Mercedes E250 Convertible,Fiat Abarth Cabrio,Toyota Hiace,

EUR 2800 for Bmw X 4 2.0 D,Audi Q5 Or Similar Or Similar,Volvo Xc90--4wd,Mercedes E Class,Mercedes S-class,

EUR 2200 for Volvo Xc90 Hybride,

EUR 3500 for Maserati Levante,

EUR 3000 for Model 3 Lr-electric,Polestar 2,Model Y Lr-electric,

EUR 5000 for Maserati Levante Winter-diesel-4wd,

EUR 670 for Toyota Yaris Hybrid,

EUR 750 for Peugeot Partner 3m3,

EUR 775 for Ford Puma Hybrid,Vw Polo 10 Hyundai Hb20 10 Fiat Argo 10,

EUR 790 for Audi A3 O Similar,Peugeot 5008 7 Seater,Opel Zafira,

EUR 800 for Ford Custom,

EUR 805 for Volkswagen Golf,Niro Plug In,Toyota Chr Hybrid,Citroen C4 Picasso,

EUR 840 for Alfa Romeo Giulietta,

EUR 850 for Daily Hayon 20m3,

EUR 880 for Vw T-roc Cabriolet,Citroen Ds3,Volkswagen The Beetle,

EUR 900 for Peugeot Expert 5m3,

EUR 950 for Mercedes Sprinter Refrigerated,Ford Transit Custom,

EUR 1400 for Suzuki Baleno,

EUR 805 for Volkswagen Golf,

EUR 1200 for Chevrolet Lacetti,

EUR 805 for Niro Plug In,

EUR 1400 for Hyundai Accent,

EUR 1200 for Skoda Fabia,

EUR 775 for Ford Puma Hybrid,

EUR 880 for Vw T-roc Cabriolet,

EUR 880 for Citroen Ds3,

EUR 880 for Volkswagen The Beetle,

EUR 1191.92 for Peugeot 308,

EUR 1400 for Toyota Auris,

EUR 1200 for Cupra Born,

EUR 805 for Toyota Chr Hybrid,

EUR 1400 for Mercedes Class A,

EUR 790 for Audi A3 O Similar,

EUR 1200 for Peugeot E 2008,

EUR 1800 for Bmw Serie 4 Cabrio Aut,

EUR 1200 for Opel Corsa,

EUR 1191.92 for Renault Zoe-electric,

EUR 809 for Suzuki Jimny,

EUR 775 for Vw Polo 10 Hyundai Hb20 10 Fiat Argo 10,

EUR 3000 for Model 3 Lr-electric,

EUR 1800 for Volvo Xc60,

EUR 1400 for Vw Shuttle,

EUR 1400 for Citroen Space Tourer,

EUR 3000 for Polestar 2,

EUR 950 for Mercedes Sprinter Refrigerated,

EUR 1200 for Peugeot E-208 Electric,

EUR 1400 for Peugeot 3008,

EUR 1400 for Opel Insignia,

EUR 1400 for Volkswagen T-cross,

EUR 1080 for Toyota Corolla Cross,

EUR 1800 for Peugeot 3008,

EUR 1400 for Nissan Qashqai,

EUR 950 for Ford Transit Custom,

EUR 805 for Citroen C4 Picasso,

EUR 1400 for Opel Mokka,

EUR 790 for Peugeot 5008 7 Seater,

EUR 1400 for Bmw 4 Series Gran Coupe,

EUR 1800 for Bmw Series 1 Hatchback,

EUR 1800 for Audi Q5 Inc,

EUR 790 for Opel Zafira,

EUR 1800 for Audi A3 Convertible,

EUR 2000 for Bmw M440 Coupé/gran Coupé *model Guaranteed*,

EUR 2200 for Maserati Levante,

EUR 2800 for Bmw X 4 2.0 D,

EUR 2800 for Audi Q5 Or Similar Or Similar,

EUR 2800 for Volvo Xc90--4wd,

EUR 2000 for Volvo S60 A4 Perf Volvo S90,

EUR 1200 for Opel Adam,

EUR 1400 for Fiat 500 Electric,

EUR 1200 for Fiat 500c,

EUR 1200 for Fiat 500e-electric,

EUR 1200 for Smart Fortwo,

EUR 1800 for Mercedes C-class,

EUR 2000 for Mercedes E250 Convertible,

EUR 2000 for Fiat Abarth Cabrio,

EUR 2000 for Toyota Hiace,

EUR 1800 for Jaguar E-pace,

EUR 1010 for Peugeot 408,

EUR 1400 for Peugeot 508,

EUR 1400 for Land Rover Discovery Sport,

EUR 1400 for Ford Kuga,

EUR 1800 for Volvo Xc40,

EUR 1010 for Skoda Kamiq,

EUR 3000 for Model Y Lr-electric,

EUR 1800 for Ford Mustang Gt Cabrio O Similar,

EUR 2800 for Mercedes E Class,

EUR 2800 for Mercedes S-class,

EUR 1400 for Mystery Car,

USD 0 for other car models.

Fuel Policy (what does it mean)

Full to Full

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

5.9 mi from Madrid–Barajas Airport

8.8 mi from Cuatro Vientos Airport

Railway Stations

0.2 mi from Chamartin Station

4.5 mi from Atocha Train Station

Hotels

1.6 mi from Eurostars Suites Mirasierra

4.3 mi from PYR se1ect Plaza Mayor II y III

4.6 mi from Hotel Claridge Madrid

Other Landmarks

0.6 mi from Puerta De Europa

0.7 mi from Torres Kio

0.9 mi from Paseo De La Castellana

FIND ME A CHEAP RENTAL

Map view of Hertz Store Location

coordinates: 40.47234 -3.67891

Guest Reviews

Total points： 6.0 / 10 Average

Vehicle condition: 0.0
Vehicle cleanliness: 0.0
Spaciousness: 0.0
Counter staff: 0.0
Pick-up location: 0.0
Drop-off location: 0.0
Pick-up time: 10-30 mins
Drop-off time: 10-30 mins

Dolores Hemingway
Madrid
8 /10 Very good
Reviewed: Sunday, July 20, 2025
They tried to sell me insurance, but I didn't buy it. Upon returning, I was charged for a paint scratch! The return was self-service, and I clearly checked everything myself! I had no choice but to accept it. However, later QEEQ's full insurance covered it!
Read More >
Edison Chamberlain
Madrid
8 /10 Very good
Reviewed: Sunday, July 20, 2025
Good
Read More >
Jeff Cronin
Madrid
2 /10 Poor
Reviewed: Sunday, July 20, 2025
The Madrid Chamartin store charged me a fee even though I returned the car with a full tank. Why are they charging me when the tank was full upon return?
Read More >