BUDGET CAR RENTAL REVIEWS IN FRANCE

Avis, as usual, is great.

The car had a few scratches, but everything else was fine.

It's acceptable.

The car pickup process was very slow, and the staff were inefficient. They didn't try to upsell insurance, just informed me about the liability in case of an accident. Communication in English was absolutely fine.

No cell reception at the underground parking lot.

The service was satisfactory, I can choose them again next time.

Good

This company provided excellent service and an amazing experience, definitely the right choice.

It went smoothly.

Service attitude was okay overall. Honestly, Avis and Budget are basically the same counter—just pick whichever’s cheaper. The key drop box is only labeled Avis, no Budget, but that shouldn’t really matter. One annoying thing: when we booked, the main driver didn’t bring their physical credit card, and Apple Pay couldn’t be used for the deposit. Another person, listed as the second driver, tried to switch to being the main driver and use their own physical card, but the staff refused to change it. Really hard to understand their logic.

The front desk staff were incredibly warm, attentive, and patient, taking care of every detail.

Car was in good condition and came with a full tank. I added full insurance at the counter for €52 per day, and the staff were very patient and friendly.

This was an excellent car rental experience. I reserved a manual car but received a new automatic one with only over 9,000 kilometers on it. My favorite part was the unlimited mileage. We had a group of six, and this car was perfect for us, even accommodating four suitcases. We drove from southern France to Switzerland, then to Italy, and finally returned to Montpellier to return the car. Over 11 days, we drove more than 4,000 kilometers. Everything went smoothly! The car return process was also very quick—just handed over the keys and left.

No specific instructions were provided for the return process.

We happened to get a brand-new car with less than 10,000 km on it, and the whole rental experience was excellent. The staff knew we already had our own insurance and clearly explained how to file a claim if we ever needed to. Before we drove off, the inspector noticed the gas tank was only half full even though the contract said it should be full, so he immediately updated the paperwork and noted that we’d be refunded for the half tank of gas (since the car has to be returned with a full tank). Overall, it was a fantastic rental experience and completely different from the negative reviews we’d seen beforehand.

Very good

Everything else was great, but we paid €100 to rent snow chains and they only gave us snow socks. When we were crossing a mountain pass in Switzerland, the local police required actual chains, so we had to buy another set on the spot for 150 CHF.

Overall a really good experience with the rental company, the staff were very friendly and helpful.

It's okay overall, but the staff can be quite inflexible at times, insisting on having all the required documents.

Very satisfied!