NICE CAR RENTAL REVIEWS

The car pickup process was quick and convenient, and the car was in great condition.

Pretty good, the car was in excellent condition, and the pick-up and drop-off process was simple and convenient.

The car pickup process was very slow, and the staff were inefficient. They didn't try to upsell insurance, just informed me about the liability in case of an accident. Communication in English was absolutely fine.

The return service was relatively satisfactory, but the pickup service left much to be desired. An elderly lady during the pickup process was quite impatient. She became visibly annoyed when asked about the discrepancy between the vehicle model and the name of the bank collecting the payment versus the rental company listed on the order. Additionally, the 1000 EUR deposit was not reflected in the contract, which led to further inquiries from the customer, to which she responded with irritation. She even mentioned canceling the rental without the customer's consent and sarcastically asked if this was the customer's first time renting a car. Since the pickup occurred late and the customer was already fatigued from a long journey, the poor rental experience affected the mood of the trip. Greater caution will be exercised when selecting a vehicle model and rental company in the future.

The MG3 was great, equipped with speed limit alerts and lane departure warnings! However, there's no place to put your phone, so it's best to bring a universal holder. After exiting the station, turn right out of the building for about 100 meters to reach the car rental store. Submit your documents, get the keys, and pick up the car yourself. I booked through Budget and purchased both the car rental company's basic insurance and QEEQ's full coverage. I printed the QEEQ insurance document from the domestic insurance company and submitted it at the counter. After getting the keys, the staff will point out the direction of the car and the return entrance. Take the escalator to the second floor and then switch elevators. Take photos of the car upon pickup, and when returning, it’s best to park it at the same spot. If not available, park on the same floor and within the same company. If still not available, floors 5 or 6 are also acceptable. Overall, the process is convenient and efficient!

I booked a Renault compact car, but the rental company provided a 2025 Toyota CHR EV that hasn't even been released in the domestic market yet. The car had only been driven a bit over 13,000 kilometers, practically brand new. A full tank of gas got us from Nice to Lyon via Avignon. French highways are very easy to drive on, though the toll fees are outrageously high.

Very satisfied

Good

Excellent.

Very satisfied.

Extremely satisfied.

No upselling, fast processing, and convenient self-service car return.

Very good, very fast.

Both pick-up and drop-off were very smooth. I purchased QEEQ's full insurance, and the staff did not try to upsell any additional coverage. During pick-up, the staff helped with luggage handling and thoroughly explained how to use the car. The in-car navigation was set to my preferred language, making it very convenient to use.

The overall service this time was excellent. A rare experience!