CAR RENTAL REVIEWS ON ALAMO AT NICE AIRPORT, NCE

The car pickup process was quick and convenient, and the car was in great condition.

Pretty good, the car was in excellent condition, and the pick-up and drop-off process was simple and convenient.

Very efficient and good attitude.

They provided an old car with over 80,000 kilometers and full of scratches, strongly pushing for insurance.

They provided an old car with over 80,000 kilometers and numerous scratches, and strongly pushed for insurance.

Very satisfied

The entire rental and return process was smooth, with no forced insurance sales. The car was in good condition and there were no hidden charges.

Satisfied

The company did not provide adequate reminders. My flight arrived early, and I reached their store more than an hour ahead of schedule. Since there was no queue, they immediately helped me complete the procedures but failed to inform me that arriving more than an hour early would incur an additional day's rental fee. They directly charged this fee through the pre-authorization. Later, I had to return the car more than an hour early to get this money refunded. A simple reminder would have been enough, and I could have waited for an hour. Additionally, the car was in poor condition. During the trip, a warning light came on indicating the radiator was overheating. In the middle of nowhere, I had to pull over on the roadside, call the rental company, wait for the radiator to cool down, and then find a place to add coolant. This delayed me and incurred out-of-pocket costs for the coolant. No one discussed compensation for these issues with me.

Standard service

Very satisfied, both pickup and return were very convenient.

Simple and reliable procedures.

Very satisfied

Good

The rental company had good customer service, but I couldn't find the parking lot for car drop-off. I contacted the rental company’s customer support, and they advised me to check with the local branch. Fortunately, the branch was still open.

Convenient, easy to communicate even if your English is not very good, and no hidden charges.

Satisfied

Reasonable

Very satisfied. We dealt with the same lady for both pickup and return. She was very efficient, especially when we couldn't find the parking lot for the return; she guided us directly to the return point. The service was excellent! We were particularly happy because the car was almost brand new, with just over 600 kilometers on it. We drove very carefully to avoid any scratches or dents and took great care of it, haha!

Very satisfied