CAR RENTAL REVIEWS ON ALAMO AT NICE AIRPORT, NCE

The car pickup process was quick and convenient, and the car was in great condition.

Pretty good, the car was in excellent condition, and the pick-up and drop-off process was simple and convenient.

Very efficient and good attitude.

They provided an old car with over 80,000 kilometers and full of scratches, strongly pushing for insurance.

They provided an old car with over 80,000 kilometers and numerous scratches, and strongly pushed for insurance.

Very satisfied

The entire rental and return process was smooth, with no forced insurance sales. The car was in good condition and there were no hidden charges.

Satisfied

Everything else was fine, but the rental desk at Nice Airport was a bit frustrating. The lady at the counter was really pushing their own insurance. I told her I’d already bought full coverage, and she kept saying it wasn’t their policy and that I’d have to pay out of pocket first if anything happened. Only after I said I understood did she finally drop it. Then I proactively asked to add two additional drivers, and she told me we could add them when returning the car, that it wasn’t necessary at pickup. I actually believed her at the time, but that’s really irresponsible. If something had happened on the road and the drivers weren’t listed, the insurance wouldn’t have paid out! The more I thought about it, the more it bothered me. The next day I went back to Nice Airport to sort it out. This time a male staff member helped me, and he said of course the drivers should be added and paid for at pickup, otherwise there could be issues with the insurance. He added the drivers for me and, since I’d made a second trip to the branch to fix their mistake, he waived the fee for the second driver.

Standard service

Overall smooth experience

Very satisfied, both pickup and return were very convenient.

Simple and reliable procedures.

Good

Convenient, easy to communicate even if your English is not very good, and no hidden charges.

Satisfied

Reasonable

Very satisfied. We dealt with the same lady for both pickup and return. She was very efficient, especially when we couldn't find the parking lot for the return; she guided us directly to the return point. The service was excellent! We were particularly happy because the car was almost brand new, with just over 600 kilometers on it. We drove very carefully to avoid any scratches or dents and took great care of it, haha!