CAR RENTAL REVIEWS ON BUDGET IN NICE

Excellent service.

Very satisfied. I directly found the rental point by following the instructions. After completing the handover, they gave me a Jeep. The only minor downside was the lack of reverse electronic navigation, which tested my parking skills.

Very satisfied

It's okay.

The car pickup process was very slow, and the staff were inefficient. They didn't try to upsell insurance, just informed me about the liability in case of an accident. Communication in English was absolutely fine.

The return service was relatively satisfactory, but the pickup service left much to be desired. An elderly lady during the pickup process was quite impatient. She became visibly annoyed when asked about the discrepancy between the vehicle model and the name of the bank collecting the payment versus the rental company listed on the order. Additionally, the 1000 EUR deposit was not reflected in the contract, which led to further inquiries from the customer, to which she responded with irritation. She even mentioned canceling the rental without the customer's consent and sarcastically asked if this was the customer's first time renting a car. Since the pickup occurred late and the customer was already fatigued from a long journey, the poor rental experience affected the mood of the trip. Greater caution will be exercised when selecting a vehicle model and rental company in the future.

Very satisfied, no hidden charges.

Overall service was satisfactory. The rental company should provide more information and guidance about the pickup and return processes. At the time of pickup, after making the payment, the staff only gave a brief overview of the contract. There was no staff accompanying us during the vehicle pickup process; we had to locate the car by ourselves. Once at the pickup location, it was not easy to find staff. The return was done at night, and there was no one present at the return location.

The MG3 was great, equipped with speed limit alerts and lane departure warnings! However, there's no place to put your phone, so it's best to bring a universal holder. After exiting the station, turn right out of the building for about 100 meters to reach the car rental store. Submit your documents, get the keys, and pick up the car yourself. I booked through Budget and purchased both the car rental company's basic insurance and QEEQ's full coverage. I printed the QEEQ insurance document from the domestic insurance company and submitted it at the counter. After getting the keys, the staff will point out the direction of the car and the return entrance. Take the escalator to the second floor and then switch elevators. Take photos of the car upon pickup, and when returning, it’s best to park it at the same spot. If not available, park on the same floor and within the same company. If still not available, floors 5 or 6 are also acceptable. Overall, the process is convenient and efficient!

Very satisfied

Service attitude was okay overall. Honestly, Avis and Budget are basically the same counter—just pick whichever’s cheaper. The key drop box is only labeled Avis, no Budget, but that shouldn’t really matter. One annoying thing: when we booked, the main driver didn’t bring their physical credit card, and Apple Pay couldn’t be used for the deposit. Another person, listed as the second driver, tried to switch to being the main driver and use their own physical card, but the staff refused to change it. Really hard to understand their logic.

Car was in good condition and came with a full tank. I added full insurance at the counter for €52 per day, and the staff were very patient and friendly.

No specific instructions were provided for the return process.

Very good, very fast.

We happened to get a brand-new car with less than 10,000 km on it, and the whole rental experience was excellent. The staff knew we already had our own insurance and clearly explained how to file a claim if we ever needed to. Before we drove off, the inspector noticed the gas tank was only half full even though the contract said it should be full, so he immediately updated the paperwork and noted that we’d be refunded for the half tank of gas (since the car has to be returned with a full tank). Overall, it was a fantastic rental experience and completely different from the negative reviews we’d seen beforehand.

Pretty good, they helped upgrade the car model.

Overall a really good experience with the rental company, the staff were very friendly and helpful.